Many businesses today recognize the increased significance of service and the transition toward service orientation. Nonetheless, organizational practitioners frequently encounter problems managing this shift and seizing service-related business opportunities. This practical relevance, together with many still-unanswered service research questions, have inspired the preparation of this special section. We discuss the significance of business services from an academic and practitioner perspective. We find ample opportunities for conducting research combining managerial and academic relevance on behavioral theory linked to innovation, marketing, and purchasing research in business-to-business service contexts. The interrelationships among these domains are ripe for theoretical and empirical development.Against this background, the contributions in this special issue advance the extant literatures on business services and include (1) a study on how incremental innovation can become tradable as a service, (2) a demonstration of how innovative brands increases business performance, (3) a behavioral approach on organizational innovation adoption, (4) a framework of how practitioners handle relationship gaps and what factors form their behaviors, (5) an analysis of the role of relationship learning between service offerings and sales performance, and (6) an investigation of how power relationships and social integration influence learning in temporary organizations. We finish by providing a research agenda. First, more research is needed on the buyer perspective. Second, researchers need to keep in mind financial issues related to business services. Third, more researchers could tap into management, leadership, and decision-making in business service companies. Finally, sustainability, social responsibility, and environmental considerations are important topics for further exploration.