Organizing User Interface Patterns for e-Government Applications

Pontico, Florence; Winckler, Marco; Limbourg, Quentin

doi:10.1007/978-3-540-92698-6_36

Cited by 11 publications

(4 citation statements)

References 10 publications

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“…To begin with, despite the fact that there are many catalogues of web design patterns (Tidwell, 2010; Van Welie, 2019; Toxboe, 2019), we noticed that only a small percentage of the patterns included in them are domainspecific and the domains explored are very few. Another issue is that the identification of domain-specific design patterns relies on a completely manual process (Van Welie and Klaasse, 2004; Pontico et al, 2008;Cremonesi et al, 2017) and the whole burden of the process is carried by designers, requiring a great amount of time and effort. Here lies the main contribution of the proposed approach, since it aims to assist domain designers by attempting to support the pattern identification process in an automated way.…”

Section: Related Work and Contributionmentioning

confidence: 99%

An Approach for Domain-Specific Design Pattern Identification Based on Domain Ontology

Gkantouna

Papaioannou

Tzimas

et al. 2019

IFIP Advances in Information and Communication Technology

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In this work, we present an approach for supporting the identification of domain-specific design patterns based on domain's ontology, since the latter encapsulates the knowledge about the problem domain. More specifically, the proposed approach automatically analyzes the designs of a collection of domainspecific websites in terms of all the recurrent patterns occurring among them, both in the organization of their content and the front-end interface of their pages, resulting in a set of reusable design solutions which are commonly used in them by designers as building blocks for addressing typical domain problems. Then, evaluation is performed according to a number of inspection steps. At a first level, the recurrent patterns occurring at content organization, i.e., the common configurations of domain concepts occurring among website pages are evaluated by matching them against the domain's ontology and selecting the ones which are in alignment with the domain's context. At a second level, the recurrent patterns occurring at front-end organization (i.e., the common configurations of front-end design elements) are evaluated towards their consistent and effective use in designs of the collected websites. Finally, the approach categorizes the various reusable design solutions and recommends the ones with the best evaluation results as candidate domain-specific design patterns.

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Section: Related Work and Contributionmentioning

confidence: 99%

An Approach for Domain-Specific Design Pattern Identification Based on Domain Ontology

Gkantouna

Papaioannou

Tzimas

et al. 2019

IFIP Advances in Information and Communication Technology

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show abstract

“…Adicionalmente a los patrones desarrollados a partir de los problemas recurrentes, se seleccionaron cuatro patrones de catálogos existentes, principalmente aquellos compatibles y existentes en el catálogo de diseño web de Van Welie (2007) que cubren las otras deficiencias encontradas y que ya han sido utilizados en otras investigaciones relacionadas (Pontico et al, 2008;Cremonesi et al, 2017;Junior et al, 2017).…”

Section: Patrones Tomados De Catálogosunclassified

Patrones de usabilidad para sitios de gobierno electrónico

2018

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El acelerado desarrollo tecnológico junto con el cada vez más diseminado acceso a Internet, ha marcado un hito importante en cuanto a la forma en la que los gobiernos entregan información y proveen gran parte de sus servicios a los ciudadanos. En la actualidad, se ha vuelto imperante que los ciudadanos puedan ejecutar gran parte de sus trámites de manera ágil, eficiente e incluso sin salir de casa. Los gobiernos están en la obligación de proveer herramientas para que los procesos puedan llevarse a cabo de manera segura pero además garantizando la satisfacción de los usuarios que los ejecutan. Tras una investigación anterior, en la que se llevó a cabo un proceso de evaluación a sitios de gobierno electrónico para determinar el nivel de usabilidad que presentan, fue posible identificar un conjunto de problemas recurrentes que repercuten en la facilidad de uso de este tipo de sitios y que podrían ser solucionados mediante los llamados patrones de usabilidad. El presente trabajo presenta el conjunto de patrones de usabilidad desarrollados bajo el contexto de las aplicaciones e-government, con la finalidad de proveer herramientas de diseño de este tipo de sitios y de esta manera evitar problemas que atenten contra la facilidad de uso de los servicios que son prestados a los ciudadanos desde portales de instituciones públicas o gubernamentales. Se desarrollaron un total de 8 patrones en base a problemas identificados y catálogos existentes. Los patrones desarrollados fueron aplicados a un sitio e-government el cual fue evaluado posteriormente, comprobándose un incremento sustancial en el nivel de usabilidad respecto a una evaluación ejecutada previamente.

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“…Guidelines must be organized in such a way that they are easy to locate, that they are grouped when appearing in common cases, that they provide different viewpoints, and that they permit to generate new solutions from the ones proposed. Several works focus on the organization of guidelines for improving search of guidelines in large datasets [30] and many others try to organize guidelines in a way they can become easier to understand and apply along the different phases of the development process [14]. Some works [3] [15] propose XML-based languages for structuring the description of guidelines.…”

Section: Organization Of Guidelines Sourcesmentioning

confidence: 99%

A Design Process for Exhibiting Design Choices and Trade-Offs in (Potentially) Conflicting User Interface Guidelines

Masip

Martinie

Winckler

et al. 2012

Human-Centered Software Engineering

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In the last decades a huge amount of knowledge about user interface design has been gathered in the form of guidelines. Quite often, guidelines are compiled according to user interface properties (e.g. usability, accessibility) and/or application domains (e.g. Web, mobile). In many situations designers have to combine several guideline sets in order to address the specific application domain and the desired set of properties corresponding to the application under consideration. Despite the fact that the problems related to the selection of guidelines from different sources are not new, the occurrence and management of conflicting guidelines are poorly documented leaving designers with little help in order to handle conflicts in a rationale and consistent way. In this paper we revise the questions related to selection and management of conflicting guidelines and we propose a systematic approach based on design rationale tools and techniques for exhibiting choices and trade-offs when combining different guidelines sets. This paper illustrates how such as an approach can also be used to deepen the knowledge on the use of user interface guidelines recording decisions across projects in an iterative way.

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Organizing User Interface Patterns for e-Government Applications

Cited by 11 publications

References 10 publications

An Approach for Domain-Specific Design Pattern Identification Based on Domain Ontology

An Approach for Domain-Specific Design Pattern Identification Based on Domain Ontology

Patrones de usabilidad para sitios de gobierno electrónico

A Design Process for Exhibiting Design Choices and Trade-Offs in (Potentially) Conflicting User Interface Guidelines

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