1999
DOI: 10.2106/00004623-199904000-00001
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Orthopaedics in the New Millennium. A New Patient-Physician Partnership*

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Cited by 5 publications
(2 citation statements)
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“…These approaches have been demonstrated to improve patient satisfaction and also allow the provider to demonstrate empathy, concern and humanism. 3 It is clear from the study done by Kurtz et al 9 that better physician communication skills improve patient satisfaction and clinical outcomes and that good communication skill can be taught and learned. It is important that physicians learn the principles of good physician-patient communication and apply them in clinical practice.…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…These approaches have been demonstrated to improve patient satisfaction and also allow the provider to demonstrate empathy, concern and humanism. 3 It is clear from the study done by Kurtz et al 9 that better physician communication skills improve patient satisfaction and clinical outcomes and that good communication skill can be taught and learned. It is important that physicians learn the principles of good physician-patient communication and apply them in clinical practice.…”
Section: Introductionmentioning
confidence: 99%
“…The same researchers found that one out of four plaintiffs in malpractice cases reported poor delivery of medical information, with 13% citing poor listening on the part of the physician. 3,6 Interviews with patients who have filed malpractice suits against their physicians often site poor communication and lack of empathy as a factor in pursuing legal action. 2 JRFHHA National Accreditation Board for Hospitals and Healthcare providers (NABH) standards provide framework for ensuring patient safety and quality of patient care.…”
Section: Introductionmentioning
confidence: 99%