2018
DOI: 10.1007/978-981-10-5154-8_2-1
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Ostracism in the Workplace

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Cited by 10 publications
(4 citation statements)
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“…Conflict resolution also called mediation, local resolution, problem-solving and de-escalation is the primary method of stopping workplace aggression and is also suggested without implementation considerations (Bedi, 2021; Caponecchia et al , 2020; Dollard et al , 2017; Hershcovis et al , 2015; Saam, 2010). Education/training interventions suggestions include anti-bullying and anti-aggression training (often with a focus on bystanders), skills development in communications, group cohesiveness, social networks, team building and coaching, and other interpersonal strategies such as an open-door policy and counseling for targets (Bedi, 2021; Caponecchia et al , 2020; Gamian-Wilk and Madeja-Bien, 2018; Hershcovis et al , 2015; Hodgins et al , 2014; Saam, 2010; Salin and Hoel, 2020; Yang and Treadway, 2018). Finally, there are a few mentions of other interventions such as improving the psychological safety climate (Dollard et al , 2017), organizational development (Saam, 2010) and exit interviews (Bartlett and Bartlett, 2011).…”
Section: Discussionmentioning
confidence: 99%
“…Conflict resolution also called mediation, local resolution, problem-solving and de-escalation is the primary method of stopping workplace aggression and is also suggested without implementation considerations (Bedi, 2021; Caponecchia et al , 2020; Dollard et al , 2017; Hershcovis et al , 2015; Saam, 2010). Education/training interventions suggestions include anti-bullying and anti-aggression training (often with a focus on bystanders), skills development in communications, group cohesiveness, social networks, team building and coaching, and other interpersonal strategies such as an open-door policy and counseling for targets (Bedi, 2021; Caponecchia et al , 2020; Gamian-Wilk and Madeja-Bien, 2018; Hershcovis et al , 2015; Hodgins et al , 2014; Saam, 2010; Salin and Hoel, 2020; Yang and Treadway, 2018). Finally, there are a few mentions of other interventions such as improving the psychological safety climate (Dollard et al , 2017), organizational development (Saam, 2010) and exit interviews (Bartlett and Bartlett, 2011).…”
Section: Discussionmentioning
confidence: 99%
“…Workplace bullying can take the form of continuous unjustified criticism, belittling others, threatening and gossiping in the workplace (Rai & Agarwal, 2016;Saunders et al, 2007;Yahaya et al, 2012). Employee ostracism occurs when an employee is treated unfairly, such as being excluded, isolated, given few tasks, and having a weak participation in key work issues (Gamian-Wilk & Madeja-Bien, 2018;H. Liu & Xia, 2016).…”
Section: Introductionmentioning
confidence: 99%
“…PWO is also connected with undesirable outcomes such as stress, anxiety, turnover, and counterproductive work behaviors (Hitlanet al, 2006). Despite recent progress in studying the effects of PWO (Ferris et al, 2008;Robinson et al, 2013;Wu et al, 2011), the antecedents of this concept are little understood (Gamian-Wilk and Madeja-Bien, 2018;Wu et al, 2015), which is surprising given that many previous studies have explored possible antecedents of behaviors similar to ostracism (e.g. workplace aggression).…”
Section: Introductionmentioning
confidence: 99%