Outsourcing and firm performance: a meta-analysis

Awe, Olajumoke A.; Kulangara, Nisha; Henderson, Demetria F.

doi:10.1108/jsma-03-2017-0019

Cited by 19 publications

(25 citation statements)

References 57 publications

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“…This finding is consistent with the results of previous research such as Aghghaleh et al (2014), Ghanbari (2014), Baloh et al (2008), Blaskovich andMintchik (2011), Espino-Rodríguez et al (2017), Pomegbe et al (2019), Mori (2017), andNzitunga (2019). But is not consistent exactly with the results of research such as Agburu et al (2017), Awe et al (2018), and Nyameboame and Haddud (2017).…”

Section: Testing Of Hypothesescontrasting

confidence: 78%

“…Munjal et al (2019) discovered that three variables of resource size, growth, and weakness affect the relationship between outsourcing and performance. Awe, Kulangara, and Henderson (2018) asserted that outsourcing enhances the firm performance; however, among other dimensions of outsourcing functions, only IT outsourcing had significant effects on firm performance when studied individually, as against other forms of outsourcing.…”

Section: Literature Reviewmentioning

confidence: 99%

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The Relationship of Outsourcing Activities and Organizational Performance in Iran’s Isfahan Bureau of Taxation

Dehaghi¹

2021

Int. j. bus. adm. stud

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Service outsourcing is a strategy that has recently been used to create the ground for the optimal use of the expertise of the organization's staff. The purpose of this study is to investigate the relationship between outsourcing activities of Isfahan province's bureau of taxation affairs and their organizational performance. The research method is applied in terms of purpose and terms of nature, and the method is descriptive-correlation with the survey method. For this purpose, a sample of 349 subjects was selected among 3750 employees of Isfahan province's bureau of taxation affairs by the multi-stage cluster sampling method. To collect data, the organizational performance questionnaire and outsourcing questionnaire were used and to assess the validity and reliability of the questionnaire, content validity and Cronbach's alpha method was used, respectively. With applying structural equation modelling, Lisrel software was used to analyze the data and test the hypotheses. The results of the study revealed that there is a significant relationship between the outsourcing of the Isfahan province's bureau of taxation affairs and their organizational performance. Accordingly, outsourcing activities have a significant relationship with fast-track activities, increasing the quality of services, using employee expertise, increasing customer satisfaction and reducing organizational costs. The feedback on the results of this research helps the Isfahan province's bureau of taxation affairs to eliminate the shortcomings of outsourcing activities. Second, the use of the effects and consequences of outsourcing activities effectively improves organizational performance through its relationship with increasing the quality of services, reducing organizational costs, fast-track activities, upgrading customer satisfaction, and increasing the specialized skills of employees using employees' expertise.

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Section: Testing Of Hypothesescontrasting

confidence: 78%

Section: Literature Reviewmentioning

confidence: 99%

The Relationship of Outsourcing Activities and Organizational Performance in Iran’s Isfahan Bureau of Taxation

Dehaghi¹

2021

Int. j. bus. adm. stud

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“…On the other hand, when the same search was done in Google Scholar, it has been revealed that there are more than 100 researches. In the meta-analysis of finance, the first public offering (Daily et al, 2003), financial literacy and financial education (Fernandes et al, 2014), strategic planning and financial performance (Boyd, 1991), the relationship between information technology and firm performance (Liang et al, 2010), effects on firm performance (Krist, 2009;Bausch et al, 2015), the relationship between the number of managers and firm performance (Dalton et al, 1999), the impact of outsourcing on firm performance (Awe et al, 2018) and intellectual capital and financial performance (Albertini and Berger-Remy, 2019). Remarkably, the articles have been written on variables affecting financial performance and financial performance are more intense.…”

Section: Discussion Of Meta-analysis In Financial Studiesmentioning

confidence: 99%

Meta-Analiz: Finans Çalışmaları Üzerine Bir Tartışma

Alper¹,

Aydemir²

2019

Muhasebe Ve Finansman Dergisi

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Nowadays, both the increase of technological opportunities and the globalization of information have also affected the quality and scope of scientific researches positively. Significant progress has been made in this direction. An important development of this process is the development of complex results with increasing research on specific subjects. Even though the subjects of the studies in finance as a social sciences are the same, complex results emerge. In this case, the efforts made in finance should be brought together to simplify and to produce more comprehensible results. This is also necessary for the scientific findings to turn the observed phenomena into an explanatory quality. Meta-analysis analyzes these complex results and plays a synthesizing role with the statistical methods used. The aim of this study is to talk about the meta-analysis process and to discuss the meta-analysis method in the finance field.

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“…Cha and Kim (2018) found that the critical factors in the supplier relationship management model at ITO are goal sharing, process innovation, information sharing and communication, collaboration for joint work, evaluation standardization and evaluation feedback. The types of outsourcing that have the greatest impact on the company's results were identified through meta-analysis (Awe, Kulangara, and Henderson, 2018). Attention is also paid to the unconscious aspect of outsourcing decisions (Das and Grover, 2018) and intercultural relations between ITO suppliers and customers (Wei et al, 2021).…”

Section: Related Work In It Outsourcingmentioning

confidence: 99%

The Level of Outsourced Tasks in IT and its Dependence on Selected Explanatory Factors

Słoniec¹

2021

ERSJ

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Purpose:The main aim of this article is to determine the impact of selected factors on the level of activities outsourced in the organization to IT outsourcing (ITO). This goal was achieved by building a structural model where the modeled value was the level of outsourced IT activities. Next, it was indicated the factors that have a stimulating and limiting effect on the modeled quantity, and to determine the level of influence. The model was tested on data from economic practice (large Polish organizations). Design/Methodology/Approach: A critical study by review literature and descriptive analysis method, with empirical and formal methods. For the collection of data, the research tool used is a questionnaire, statistical methods were applied to construct the research model and test the hypotheses with structural equations methodology. Findings: The seven variables had an impact on the level of ITO. The stimulating effect had benefits of this service, reasons for using ITO (onshoring and offshoring), factors of a successful relationship with the service provider and factors determining the choice of an ITO service provider. The limiting effect had the risk factors of ITO (onshoring). The risk factors of ITO (offshoring) had a stimulating effect. Practical Implications: The model shows factors that have a stimulating and limiting effect on the level of ITO. This allows the management of an organization that uses ITO or has the intention to do so, and organizations that provide outsourcing services in the IT area, to pay attention to particularly important factors and to ignore factors that are not important. Originality/Value: Construction of the structural model of the level of outsourced IT activities. Identification of factors that stimulate and restrict the level of outsourced IT activities, and determination of the level of impact of these factors on the modeled variable.

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Outsourcing and firm performance: a meta-analysis

Cited by 19 publications

References 57 publications

The Relationship of Outsourcing Activities and Organizational Performance in Iran’s Isfahan Bureau of Taxation

The Relationship of Outsourcing Activities and Organizational Performance in Iran’s Isfahan Bureau of Taxation

Meta-Analiz: Finans Çalışmaları Üzerine Bir Tartışma

The Level of Outsourced Tasks in IT and its Dependence on Selected Explanatory Factors

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