Ownership and Trust in Banks: Evidence from the First Bank in an American Indian Nation

Abstract

Postmortems on the recent Ebola outbreak in West Africa suggest that effective community engagement helped slow transmission by encouraging people to come forward and be tested. We evaluate the impact of Community Care Centers: a new crisis response model designed to allay fears about western medical care and, thus, encourage early reporting, isolation, and treatment. We employ new panel data on reported Ebola cases and a difference-in-difference design and find that Community Care Centers dramatically increased reporting, potentially reducing the spread of Ebola. Our results highlight how community-based efforts to increase confidence in health systems can be critical for crisis management.

Using social and behavioural science to support COVID-19 pandemic response

“…Research from the West Africa Ebola crisis of 2014-2015 suggests that enlisting local voices to help build engagement and trust in health officials can increase the success of such public health measures. For instance, specialized Ebola treatment facilities which employed community liaisons and social mobilizers to raise awareness and resolve misconceptions, were associated with increases in reporting Ebola cases 195 . Correlational evidence from Liberia also suggests that explicit government efforts to reach out to the population, like door-to-door canvassing, are associated with compliance with crisis management policies like bans on gatherings 196 .…”

United We Stand, Divided We Fall: Sociopolitical Predictors of Physical Distancing and Hand Hygiene During the COVID‐19 Pandemic

“…Confidence in government also emerges as a key factor of social cohesion guiding people's health behaviors, particularly during periods of crisis (e.g., Christensen et al, 2020). Confidence in government goes beyond having positive attitudes toward specific leaders, extending to trust in basic institutions and procedures (Marien & Hooghe, 2011), as well as a willingness to comply with laws (Scholz & Lubell, 1998).…”

“…Along these lines, in the context of the 2014 Ebola outbreak in Sierra Leone, widespread lack of confidence in the government led to deep distrust in the health behaviors promoted by government and its health services. This decreased the likelihood that people showing symptoms would present for treatment (Christensen et al, 2020). Confidence in the government also shapes people's responses to health crises (e.g., H1N1 vaccination intentions; van der Weerd et al, 2011), to privacy invasions from the government (Rykkja, Laegreid, & Lise Fimreite, 2011), and natural disasters (e.g., intention to participate in earthquake response trainings; Ah Shin & Park, 2013).…”

“…Each of these factors, individually, has been shown to predict various health-related behaviors. However, they have often been examined in a piecemeal fashion, as opposed to being the object of a broad examination that investigates their simultaneous influence (e.g., Christensen, Dube, Haushofer, Siddiqi, & Voors, 2020;Martin, Inchley, Marshall, Shortt, & Currie, 2019;van der Weerd, Timmermans, Beaujean, Oudhoff, & van Steenbergen, 2011). To overcome this, the current research takes an integrated and comprehensive approach where these factors are examined together in a single study and are assessed as potential predictors of behavior over time.…”

Science Communication in the Age of Misinformation

“…Tailoring the message to the appropriate audience is a key facet of building trust with your audience [ 24 ]. Other ways to build trust include establishing expertise [ 25 ] and addressing miscommunication upfront [ 26 ], partnering with known and trusted sources [ 27 ], placing information into a context relevant to the lives of the audience [ 28 ], building empathy and avoiding generating hype (extravagant, unwarranted claims about scientific advances) [ 29 ], and demonstrating ethical conduct in your work and communication [ 29 ]. Finally, scientists need to directly address the misperception of “too much honesty,” especially around scientific uncertainty.…”