“…The present review highlights the following as conducive to culturally competent services: valuing diversity, avoiding culture‐blindness and stereotyping, recognising diversity within cultures and communities, understanding the role of the extended family and religion, reducing power dynamics, employing minority ethnic staff, availability of bilingual staff/interpreters, and a genuine willingness to continue learning about different cultures (Cross, ; McPhatter, ; Weaver, ; Shah, ; McLeod, ; Mahotiere, ; SAMHSA, ). The findings of this review do not apply to all members of each culture, but are drawn together as a way of better understanding some behaviours and perspectives of individuals who share similar background (Weaver, ; Shah, ; Tarian, ; Nair, ; Zechella & Raval, ; Habib et al, ). As well as individual‐level approaches to cultural competence, arguably there need to be service‐level changes, involving families and communities, to develop continued self‐assessment, staff training, appropriate translation services, and recruitment from minority ethnic groups (Cross, ; Shah, ; SAMHSA, ).…”