“…The themes reported by our study are also similar to those suggested in studies of families' experiences of other paediatric rehabilitation services and interventions—that while families' experiences are both individual (Nijhuis et al, ) and change over time (Piggot, Paterson, & Hocking, ), families value being included as part of their child's care team and being empowered to make decisions regarding their child's treatment (Kruijsen‐Terpstra et al, ), communication between agencies (Peplow & Carpenter, ), having access to a network of people with similar experiences (Knis‐Matthews et al, ), and acknowledgement of their broader circumstances (Kruijsen‐Terpstra et al, ). Priorities for service improvement activities to move towards greater family‐centred services should therefore focus on these areas (see Box ).…”