Patient counselling profile in a Finnish pharmacy

Kansanaho, Heli; Isonen-Sjölund, Nina; Pietilä, Kirsi; Airaksinen, Marja; Isonen, Taisto

doi:10.1016/s0738-3991(01)00180-x

Cited by 23 publications

(31 citation statements)

References 13 publications

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“…The two cohorts also consistently reported spending more time with consumers collecting new than regular medicines (2-5 and 1-2 min, respectively, per consumer). This finding concurs with those of other studies which have reported that the mean time spent for prescription counselling was 2 min [27,28].…”

Section: Discussionsupporting

confidence: 93%

How do Australian metropolitan and rural pharmacists counsel consumers with prescriptions?

2009

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Section: Discussionsupporting

confidence: 93%

How do Australian metropolitan and rural pharmacists counsel consumers with prescriptions?

2009

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“…Patients have complained about doctors not providing information, and their limited consideration of patients' information needs [8,9]. Similar findings have also been reported about pharmacists [10][11][12][13].…”

Section: Introductionsupporting

confidence: 60%

Concordance-based adherence support service delivery: consumer perspectives

Pasquier

Aslani

2008

Pharm World Sci

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Pharmacists should consider consumers' needs for information and establishing concordance, as well as their expectations of the pharmacy profession, in delivering concordance based adherence support services. Given participants' high demand for medicine information, an opportunity might exist for pharmacists to influence consumers' expectations by offering information which is tailored towards their needs.

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“…Practical training with real patients occurred during the PPE and was used by all schools. In median, 12 teaching methods were in use at each school (range [3][4][5][6][7][8][9][10][11][12][13][14]. The most commonly used textbook was "Communication Skills in Pharmacy Practice-A Practical Guide for Students and Practitioners" by Beardsley and colleagues, 35 used by four schools in five PPE courses and one CSC course.…”

Section: Resultsmentioning

confidence: 99%

“…36 Despite this, Finland still has difficulties with varying counseling practice. [12][13][14] In Norway, where almost all students who have graduated from a pharmacy school work in pharmacies, some schools have invested more time in patient communication training. In Denmark and Sweden (historically), many pharmacists work in the pharmaceutical industry None of the pharmacy schools spread the communication skills training over all five years of education.…”

Section: Discussionmentioning

confidence: 99%

“…11 Finnish studies on counseling found communication rates between 18% and 80%, depending on the kind of medicine dispensed, and patients reported being counseled in 46% of their visits. [12][13][14] Thus, the public, regulators/policymakers, and Nordic pharmacy educators have strong reasons to develop and strengthen pharmacy students' patient communication skills.…”

Section: Introductionmentioning

confidence: 99%

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Nordic Pharmacy Schools’ Experience in Communication Skills Training

Svensberg

Björnsdóttir

Wallman

et al. 2017

American Journal of Pharmaceutical Education

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Objective. To assess communication skills training at Nordic pharmacy schools and explore ways for improvement.Methods. E-mail questionnaires were developed and distributed with the aim to explore current practice and course leaders' opinions regarding teaching of patient communication skills at all the 11 master level Nordic (Denmark, Finland, Iceland, Norway and Sweden) pharmacy schools. The questionnaires contained both closed-and open-ended questions.Results. There was a variation of patient communication skills training among schools. In general, communication skills training was included in one to five courses (mode 1); varied in quantity (6-92 hours); had low use of experiential training methods; and had challenges regarding assessments and acquiring sufficient resources. However, some schools had more focus on such training. Conclusion. The results show room for improvement in patient communication skills training in most Nordic pharmacy schools and give insights into how to enhance communication skill building in pharmacy curricula. Suggestions for improving the training include: early training start, evidencebased frameworks, experiential training, and scaffolding.

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Patient counselling profile in a Finnish pharmacy

Cited by 23 publications

References 13 publications

How do Australian metropolitan and rural pharmacists counsel consumers with prescriptions?

How do Australian metropolitan and rural pharmacists counsel consumers with prescriptions?

Concordance-based adherence support service delivery: consumer perspectives

Nordic Pharmacy Schools’ Experience in Communication Skills Training

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