Patient–doctor interaction in rehabilitation: The relationship between perceived interaction quality and long-term treatment results

Dibbelt, S.; Schaidhammer, Monika; Fleischer, Christian; Greitemann, Bernhard

doi:10.1016/j.pec.2009.07.031

Cited by 73 publications

(71 citation statements)

References 10 publications

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“…Informational needs were reduced by assessing the patients' information preferences, and fulfilled informational needs resulted in higher patient satisfaction (Thoonen et al 2002). Better provision of information and patient educa- tion had a significant impact on the patients' health status (Bhattacharyya et al 2010;Cabana et al 2006;Casas et al 2006;Clark et al 2000;Smith et al 2008;Sperl-Hillen et al 2011;Yilmaz & Akkaya 2002), on compliance (Bhattacharyya et al 2010;Kostev et al 2014;van Ganse et al 2003), and on quality of life (Aiarzaguena et al 2007;Dibbelt et al 2010;Koff et al 2009;Mackenzie et al 2013;Martinez-Moragon et al 2014). Moreover, better patient education did not result in more time spent with the patients than usual care in the long run (Clark et al 2000).…”

Section: Information Provisionmentioning

confidence: 99%

“…Skinner et al (2008) for example reported that the more the patients' knowledge of their illness increased the less the educators talked. Dibbelt et al (2010) described that although physicians showed good capabilities to establish emotional relationships during their study they still lacked the ability to effectively inform and motivate their patients.…”

Section: Information Provisionmentioning

confidence: 99%

“…In the light of the numerous positive influences of improved information provision and education on the patients' health status, there is sharing evidence how important specific and appropriate communication training is, and not only for aspiring physicians. Dibbelt et al (2010) showed that although physicians might have good capabilities to establish emotional relationships, they often lacked the ability to effectively inform and motivate patients.…”

Section: Different Aspects Of Doctor-patient Relationship and Communimentioning

confidence: 99%

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The Influence of Doctor-Patient Communication on Health Outcomes: A Systematic Review

Riedl

Schüßler

2017

Zeitschrift für Psychosomatische Medizin und Psychotherapie

134

111

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Zusammenfassung Der Einfluss dertion gathering, or patient education). We conducted a systematic review including publications from 2000 to 2015 to gather further empirical support. Methods: A systematic review was carried out (with information drawn mainly from Medline, Embase, Cochrane, PsychLit, and Psyndex) to identify RCTs as well as controlled and uncontrolled studies in clinical adult samples. Studies with psychiatric samples and psychologicalpsychotherapeutic interventions were excluded. Results: A total of 17 RCTs, 17 controlled studies, and 8 qualitative studies met the inclusion criteria. The quality of the RCTs and controlled studies was satisfying. In the doctor-patient relationship (building), 60% of the studies showed a positive effect on objective health parameters. Information gathering and provision (patient education) were the most investigated domains with unequivocally positive effects. Communication (skills) showed improved results and enabled treatment-related emotions and behavior. Two studies included an economical evaluation with reduced healthcare costs. Conclusions: A systematic review revealed different domains of the doctor-patient relationship and communication with convincing effects regarding different objective and subjective health outcomes.

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Section: Information Provisionmentioning

confidence: 99%

Section: Information Provisionmentioning

confidence: 99%

Section: Different Aspects Of Doctor-patient Relationship and Communimentioning

confidence: 99%

See 1 more Smart Citation

The Influence of Doctor-Patient Communication on Health Outcomes: A Systematic Review

Riedl

Schüßler

2017

Zeitschrift für Psychosomatische Medizin und Psychotherapie

134

111

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“…This is a missed opportunity, since there is now some evidence from empirical work that the relationship between clinicians and patients impacts not only on the satisfaction with healthcare but also on the outcomes of healthcare [3][4][5]. Whilst much of this research has been conducted to explore the relationship between doctors and patients, more recent studies are beginning to focus on the relationship between rehabilitation therapists and their patients [6][7][8][9].…”

Section: Introductionmentioning

confidence: 99%

The consultation and relational empathy measure: an investigation of its scaling structure

Kersten

White

Tennant

2011

Disability and Rehabilitation

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The Consultation and Relational Empathy measure: an investigation of its scaling structure Abstract PurposeThe Consultation and Relational Empathy (CARE) measure is recommended to evaluate the quality of care. However, there is no evidence it is valid in rehabilitation. Aims 1) to examine the internal construct (factorial) validity of the CARE in the assessment of the patienttherapist relationship. MethodCARE data were part of an experimental study of acupuncture and different currently used acupuncture placebo controls, including 213 patients (age 66.8, SD 8.3, 58% female) with chronic stable hip or knee pain of mechanical origin, waiting for a joint replacement. CARE was completed two weeks into the study and on completion two weeks later. Data analysis:Cronbach alpha, factor analysis and Rasch analysis. ResultsInternal construct validity was supported (82% of variance explained by the first factor; fit to the Rasch model χ 2 =18.2, P=0.57). CARE was unidimensional, had local independence of items, good item fit, absence of Differential Item Functioning and invariance over time.Three percent of people did not complete items 9&10. ConclusionsCARE satisfied strict criteria for internal construct validity. An interval scale transformation is available that can be used in clinical practice and research. Further work is required to investigate item non-response and how this may be dealt with in clinical settings.3

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“…Previous studies have indicated that successful communication leads to greater adherence to treatment as well as treatment requirements. Communication between patient and treating clinician is vital, especially for the treatment that requires long-term follow-up, and it leads to better patient satisfaction and treatment results [9][10][11] . Furthermore, patients who are not given sufficient information about TB have been found to become TB treatment defaulters 12,13 .…”

mentioning

confidence: 99%

Patient satisfaction with TB care clinical consultations in Kampala: a cross sectional study

Ssengooba¹,

Kirenga

Muwonge

et al. 2017

Afr H. Sci.

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Background: Patient satisfaction towards care during encounter with clinicians is key for better treatment outcomes. We assessed patient satisfaction with TB clinical care consultations in Kampala, Uganda. Methods: This was a facility-based cross sectional study done between September 2012 and February 2013 using qualitative method of data collection. Participants consecutively completed a pre-tested structured satisfaction questionnaire. A criteria of the rating as good; >75% was considered acceptable, (50-75%) as more effort is needed and <50 as unacceptable and require immediate action was used to categorize data for analysis using Epi-info 7.1.4.0. Results: Of the 260 registered TB patients, 178(68.5%) completed the questionnaire. Overall, 162 (91.0%) were satisfied with the clinical consultation. Factors that contributed to high patient satisfaction, were: time spent with clinician (85.4%), explanation of what was done (87.6%), technical skills (91.6%), personal manner of the clinician seen (91.6%). Factors for low satisfaction were; waiting time before getting an appointment (61.8%), convenience of location of consultation office (53.4%), getting through to the office by phone (21.3%) and length of time waiting at the office (61.2%). Conclusion: Tuberculosis patients in Kampala are satisfied with TB clinical care consultations. Addressing factors with low patient satisfaction may significantly impact on treatment outcome.

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Patient–doctor interaction in rehabilitation: The relationship between perceived interaction quality and long-term treatment results

Cited by 73 publications

References 10 publications

The Influence of Doctor-Patient Communication on Health Outcomes: A Systematic Review

The Influence of Doctor-Patient Communication on Health Outcomes: A Systematic Review

The consultation and relational empathy measure: an investigation of its scaling structure

Patient satisfaction with TB care clinical consultations in Kampala: a cross sectional study

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