Patient-Interactive Healthcare Management, a Model for Achieving Patient Experience Excellence

Minniti, Martha Jean; Blue, Thomas R.; Freed, Diane; Ballen, Sasha

doi:10.1007/978-3-319-20765-0_16

Cited by 5 publications

(3 citation statements)

References 6 publications

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“…It is a community of healthcare systems where patients can store, access, update, and share their health data [103]. Patient-centric offers secure storage and administration of patients EHRs, which could be utilized for disease treatment, research, and other applications.…”

Section: Available Ehealth Security Solutionsmentioning

confidence: 99%

eHealth Cloud Security Challenges: A Survey

Al-Issa

Ottom

Tamrawi

2019

Journal of Healthcare Engineering

140

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Cloud computing is a promising technology that is expected to transform the healthcare industry. Cloud computing has many benefits like flexibility, cost and energy savings, resource sharing, and fast deployment. In this paper, we study the use of cloud computing in the healthcare industry and different cloud security and privacy challenges. The centralization of data on the cloud raises many security and privacy concerns for individuals and healthcare providers. This centralization of data (1) provides attackers with one-stop honey-pot to steal data and intercept data in-motion and (2) moves data ownership to the cloud service providers; therefore, the individuals and healthcare providers lose control over sensitive data. As a result, security, privacy, efficiency, and scalability concerns are hindering the wide adoption of the cloud technology. In this work, we found that the state-of-the art solutions address only a subset of those concerns. Thus, there is an immediate need for a holistic solution that balances all the contradicting requirements.

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Section: Available Ehealth Security Solutionsmentioning

confidence: 99%

eHealth Cloud Security Challenges: A Survey

Al-Issa

Ottom

Tamrawi

2019

Journal of Healthcare Engineering

140

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“…Patient portals have the potential to bring together providers and patients to mediate care outside of traditional healthcare centers and clinics [6,12,24]. Moreover, patient's engagement has been identified as one of the pillars in the healthcare provisions, for reducing the healthcare cost and improving the quality of US healthcare [20]. Even though many hospitals have implemented patient portals, the adoption and use of these portals by patients is still very low [2].…”

Section: Introductionmentioning

confidence: 99%

Patients’ Characteristics Effecting the Use of a MyChart Patient Portal

Ahmed

Nasralah

Wahbeh

et al. 2019

Proceedings of the Annual Hawaii International Conference on System Sciences

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In this study, we have studied the effects of patients' characteristics on the use of an online patient portal. We have created an explanatory model to illustrate the relationship between the patient-portal use and the patients' demographic and health characteristics. The study is conducted on a large dataset of 1 million patient records, provided by a leading national healthcare provider. Our results indicate, that a unit increase in health problems increases the odds of using the patient portal by 31.1%. Moreover, a single visit to an emergency department decreases the odds of using a patient portal by 7.1%, while a visit to an urgent care center decreases the odds of portal use by 9.2%. We also found that female patients are 58% more likely to use the patient portal as compared to the male patients. The study has practical implications for health care providers, patients and portal developers.

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“…28 Selanjutna penelitian Martha yang menjelaskan, pentingnya pertukaran data pasien yang dikelola secara elektronik akan dapat membantu memberikan pelayanan kesehatan pasien secara lebih baik. 29 Pada 23 penelitian tersebut memiliki berapa fokus kajian yang berbeda. Beberapa penelitian mengkaji kegiatan HIM berkaitan dengan privasi data pasien dan akses yang disediakan.…”

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Pengelolaan Informasi Kesehatan secara Terintegrasi untuk Memaksimalkan Layanan Kesehatan kepada Pasien di Rumah Sakit

Azizah

Setiawan

2017

IJPST

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AbstrakBanyaknya masyarakat yang memperoleh perawatan pada beberapa instansi layanan kesehatan menjadikan adanya alasan mengenai pentingnya kegiatan pengelolaan informasi kesehatan pasien yang terintegrasi. Hal ini berfungsi untuk menyediakan informasi kesehatan secara komprehensif kepada pasien dan staf medis dalam membantu pelayanan kesehatan yang lebih baik. Artikel ini mengkaji elemen-elemen yang diperlukan dan model dalam kegiatan Health Information Management yang terintegrasi. Kajian artikel ini dilakukan secara deskriptif dengan mengkaji 23 literatur yang terbit dari tahun 2007-2017, yang diperoleh dari jurnal-jurnal yang dilanggan perpustakaan UGM, Google Scholar dan PubMed Health, mengenai pengelolaan informasi kesehatan pasien. Hasil penelitian ini menjelaskan bahwa elemen yang diperlukan dalam penerapan Health Information Management yang terintegrasi dapat dibagi ke dalam lima elemen, yaitu: 1. Sumber Daya Manusia, 2. Kebijakan dan kelembagaan, 3. Penerapan sistem, 4. Data dan pengelolaannya, 5. Akses dan integrasi data. Pada model pengelolaan informasi kesehatan pasien yang terintegrasi, harus menyediakan akses terhadap informasi kesehatan pasien dan memungkinkan pertukaran data yang dikelola beberapa petugas medis, pengelola data pasien dan rumah sakit lain. Hal ini didukung oleh sebuah sistem informasi kesehatan yang dilengkapi dengan sistem keamanan data dan adanya dukungan dari kepala rumah sakit.Kata kunci: Pengelolaan informasi kesehatan; layanan kesehatan di rumah sakit; integrasi informasi kesehatan pasien Integrated Health Information Management to Maximize Health Services to Patients in Hospitals AbstractThe large number of people who receive care in some healthcare establishments make sense of the importance of integrated patient health information management activities. This serves to provide comprehensive health information to patients and medical staff to help better health care. This article examines the necessary elements and models in integrated Health Information Management activities. The review of this article was conducted descriptively by reviewing 23 literatures published from 2007-2017, obtained from journals subscribed to UGM libraries, Google Scholar and PubMed Health, on the management of patient health information. The results of this study explain that the elements needed in the application of integrated Health Information Management can be divided into five elements, namely: 1. Human Resources, 2. Policies and institutions, 3. Implementation of the system, 4. Data and its management, 5. Access And data integration. In an integrated patient health information management model, it must provide access to patient health information and enable the exchange of data managed by some medical officers, managers of patient data and other hospitals. This is supported by a health information system equipped with a data security system and support from the head of the hospital.

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Patient-Interactive Healthcare Management, a Model for Achieving Patient Experience Excellence

Cited by 5 publications

References 6 publications

eHealth Cloud Security Challenges: A Survey

eHealth Cloud Security Challenges: A Survey

Patients’ Characteristics Effecting the Use of a MyChart Patient Portal

Pengelolaan Informasi Kesehatan secara Terintegrasi untuk Memaksimalkan Layanan Kesehatan kepada Pasien di Rumah Sakit

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