Patient’s satisfaction with orthodontic treatment at King Khalid University, College of Dentistry, Saudi Arabia

Abstract

Abstract:Introduction: Patient satisfaction is important for ensuring patient's adherence in orthodontic treatment. As teaching institutions, dental college clinics must constantly strive to find a balance between satisfyingthe needs of the patients and ensuring proper training of the students. The objective of the present studywas to assess dental patient's satisfaction with orthodontic treatment and related services at King Khalid University,College of Dentistry (KKU COD), Saudi Arabia. Materials and methods: A 19 item closed end questionnaire was developed and pretested to assess patient's satisfaction with orthodontic care. The questionnaire items were designed under three domains: 1) Reception and work environment, 2) doctor-patient relationship, and 3) treatment expectations and satisfaction. The study sample consisted of all patients consulting the orthodontic clinics during the time frame of the survey and those who were willing to participate. Results: A total of 72 patients completed the survey within the time framework. The mean age of the patients was 21.2 ± 8.06 of which males were 69.5% and Females 30.5%. The highest subscale score was found to be with patient's treatment expectations and satisfaction (92.6%) followed by reception and work environment (89.3%) and Dentist-patient relationship (82.7%). The overall patient's satisfaction for orthodontic services among the patients was found to be 87.1%. Conclusion: There was a high dental patient's satisfaction with orthodontic services at COD KKU, Saudi Arabia as a teaching institution.The dentist-relationship wasfound to be key factor in determining dental patient's satisfaction.

Parental Satisfaction with Their Children’s Rapid Palatal Expansion Treatment Provided by Orthodontists and Pediatric Dentists

“…33 Very few studies have evaluated patients' satisfaction with their orthodontic treatment in Saudi Arabia, which reported high degrees of satisfaction. 34,35 To our knowledge, no studies have been conducted in Saudi Arabia to compare the outcome of rapid palatal expansion (RPE) treatment between orthodontists and pediatric dentists when measured by parental satisfaction. Therefore, the aim of this study is to evaluate the parental satisfaction with their children's RPE outcome provided by orthodontists and pediatric dentists.…”

Impact of Dental Services on Patients’ Perception at Private Dental Clinics in Riyadh, Saudi Arabia

“…It also may represented as the degree to which anticipated goals have been accomplished with inclusion of both cognitive and emotional facets and relation to previous experiences, expectations, and social networks (Verma & Jauhari, 2014). Nevertheless, patient's satisfaction as a concept is a multidimensional and complex since it affected by personal manners, past experience, upcoming expectations and influenced by the healthcare provider (Al Shahrani, et al, 2015). From medical perspective, clinical outcomes strongly influenced by patient cooperation and understanding, which in its turn, relies on patients' satisfaction (Al Saffan, et al, 2019).…”

The Analysis of Factors Affecting Patient Satisfaction on Oral and Dental Health Service in Gusti Hasan Aman Oral and Dental Hospital of Kalimantan Selatan, Indonesia

“…Patient satisfaction is very important in the service because it can provide information about patient expectations and how they assess the quality of service that may be different from other doctors service [1]. In the provision of services to patients there are still complaining about inaccurate information, health workers are not responsive, rough or not well trained, and long waiting time.…”