Patient satisfaction with nurse-led telephone consultation for the follow-up of patients with prostate cancer

Shaida, Nadeem; Jones, Chloe; Ravindranath, Nagashree Savanur; Das, Tilak; Wilmott, Karen G.; Jones, Adam; Malone, Peter R.

doi:10.1038/sj.pcan.4500958

Cited by 31 publications

(32 citation statements)

References 15 publications

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“…Over the course of the pilot, there were less than two per cent of patients requiring an unscheduled visit to the cancer centre. Nurse-patient telephone contact in place of a clinic visit has been seen as a worthwhile alternative (James et al, 1994;Wasson et al, 1992 as cited in Beaver et al, 2006;Hennell et al, 2007;Shaida et al, 2007). The Teleclinic, not unlike an actual patient visit to the cancer centre, required support from our cancer centre clerical staff, and an appropriately trained and experienced oncology nurse specialist.…”

Section: Resultsmentioning

confidence: 99%

“…Individuals ideally suited for these programs include the elderly, persons with infirmities who have difficulty travelling, those with limited CONJ • 18/2/08 RCSIO • 18/2/08 income, and those who live in remote communities where travel is expensive and potentially hazardous, especially in the winter months. Nurse-led oncology follow-up clinics have been shown to be effective, resulting in a significant decrease in medical outpatient workload and an acceptable number of unscheduled visits when compared to standard physician-based clinic visits (James et al, 1994;Sardell et al 2000;Shaida et al, 2007;Hennell et al, 2005). While there is some evidence to support nurse-led telephone clinics in a variety of health care settings, there is limited evidence to support this type of care within the hematology/oncology patient population.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The literature describes a variety of chronic illnesses that can be managed at a distance by registered nurses. Shaida et al (2007) looked at prostate patients' satisfaction with a nurse-led, telephone-based follow-up clinic and compared it to patients' satisfaction with traditional outpatient consultations. A validated questionnaire was used to evaluate patients' responses.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Telehealth services have been utilized in a variety of medical disciplines from mental and prison health services to cardiology, rheumatology, and oncology (Swinson, Fergus, Cox, & Wickwire, 1995;Hipkens, 1997;James, Guerrero, & Brada, 1994;Gow, Deanne, Turner, & Wimperis, 2001;Cox & Wilson, 2003;Booker et al, 2004;Faithfull, Corner, Meyer, Huddart, & Dearnaley, 2001;Sardell, Sharpe, Ashley, Guerrero, & Brada, 2000;Beaver, Twomey, Witham, Foy & Luker, 2006;Shaida et al, 2007;Hennell, Spark, Wood, & George, 2005). Individuals ideally suited for these programs include the elderly, persons with infirmities who have difficulty travelling, those with limited CONJ • 18/2/08 RCSIO • 18/2/08 income, and those who live in remote communities where travel is expensive and potentially hazardous, especially in the winter months.…”

Section: Literature Reviewmentioning

confidence: 99%

See 3 more Smart Citations

Evaluation of a nurse-led telephone follow-up clinic for patients with indolent and chronic hematological malignancies: A pilot study

Overend¹,

Khoo²,

Delorme³

et al. 2008

CONJ

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Section: Resultsmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

See 2 more Smart Citations

Evaluation of a nurse-led telephone follow-up clinic for patients with indolent and chronic hematological malignancies: A pilot study

Overend¹,

Khoo²,

Delorme³

et al. 2008

CONJ

View full text Add to dashboard Cite

show abstract

“…These out-reach calls offer an alternative to routine follow-up hospital visits, potentially reducing the burden on outpatient clinic services and negating the need for patients to travel [18][19][20][21][22][23]. Furthermore, nurse-led telephone interventions provide psychological support, address informational needs [18,24], reduce emotional distress and enhance physical functioning for cancer patients [25].…”

Section: Introductionmentioning

confidence: 99%

Care requirements of patients with advanced cancer within a specialist centre – moving to person-centered approaches

Milne

Sheeran

Dryden

et al. 2011

IJPCM

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Despite the prolonged survival of many patients with advanced cancer and the increasing conceptualization of cancer as a chronic illness, care delivery systems within the Australian context continue to manage advanced cancer as an acute illness. Patients living with advanced cancer are managed alongside those with curable cancers in ambulatory models of care that centre on diagnosis, treatment decision-making or post treatment surveillance. Conversely, the needs of people with advanced disease are often complex, requiring high levels of collaboration between providers across acute, palliative and primary care settings in order to move forwards to a more person-centered approach to care. Aims: This paper addresses three specific aims: 1. to identify the care requirements and concerns of patients and their carers; 2. to examine the role of out-reach telephone calls as a component of care; 3. to identify the nurse's role in care coordination for patients with advanced cancer. Method: Two nurse clinician researchers (CR) managed a cohort of patients with advanced breast (n=12) and gastrointestinal cancers (n=16) over six and nine months respectively. Data were recorded on every interaction between the CRs and the patients, carers and other health professionals. The CRs were interviewed by an independent nurse researcher. Results: The symptoms and issues causing concern to patients and/or carers included pain, weakness, gastrointestinal symptoms, managing appointments and dealing with anxiety. The CR played a major role in coordinating care to address these concerns and found out-reach telephone calls facilitated the process. Conclusions: Patients with advanced cancer have complex needs and care coordination requirements not routinely met in an acute care setting. Input from a nurse working at an advanced level and the use of out-reach telephone calls can assist in meeting these care needs.

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Nurse-led follow-up care for cancer patients: what is known and what is needed

Leeuw

Larsson

2013

Support Care Cancer

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Traditionally, cancer patient follow-up has focused on disease surveillance and detecting recurrence. However, an increasing number of patients who have survived cancer acknowledge the importance of cancer rehabilitation issues and the need for more patient-oriented models of care by reporting their unmet physical, emotional, and social needs. Nurse-led follow-up care for cancer patients fulfills this need and has been developing gradually for various cancer diagnoses and prognoses. A growing body of evidence suggests that these services provide high-quality care that is both safe and efficient. Furthermore, patients benefit from the continuity of care and easy access to support for their multitude of needs, provided by such organized care. In this paper, we review the literature published in the past 5 years regarding nurse-led follow-up care for cancer patients in order to provide input and opinion for future research, clinical practice development, and nursing leadership. We pay special attention to head and neck cancer patients, a group that has been largely understudied and hence underreported in the literature. These patients have specific needs with respect to information and education regarding their cancer and potential treatment side-effects as well as a particular need for long-term psychosocial support and practical advice.

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Patient satisfaction with nurse-led telephone consultation for the follow-up of patients with prostate cancer

Cited by 31 publications

References 15 publications

Evaluation of a nurse-led telephone follow-up clinic for patients with indolent and chronic hematological malignancies: A pilot study

Evaluation of a nurse-led telephone follow-up clinic for patients with indolent and chronic hematological malignancies: A pilot study

Care requirements of patients with advanced cancer within a specialist centre – moving to person-centered approaches

Nurse-led follow-up care for cancer patients: what is known and what is needed

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