“…When the nurse is polite, friendly, helpful, empathic, respectful, and takes time for an individual human being, it preserves dignity. Similarly, it is of major importance that interaction is characterized by trust, confidentiality, and openness acknowledging individual needs (Berg & Danielson, 2007; Hanratty et al, 2012; Leung, 2009; Lohne, Aasgaard, Caspari, Sletteø, & Nåden, 2010; Matiti & Trorey, 2004, 2008; Whitehead & Wheeler, 2008; Webster & Bryan, 2009). …”