Patients' Perceptions of Information Received at the Start of Selective Serotonin-Reuptake Inhibitor Treatment: Implications for Community Pharmacy

Geffen, Erica C.G. van; Kruijtbosch, Martine; Egberts, Toine C. G.; Heerdink, Eibert R.; Hulten, Rolf van

doi:10.1345/aph.1l393

Cited by 28 publications

(45 citation statements)

References 17 publications

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“…However, lack of empathy was also identified as a pharmacy-related barrier to improved pharmacist-patient communication. 14 Patients expressed a desire for skilled communication and behavioral aspects including empathy from the pharmacists. 15 Therefore, it is undoubtedly important that pharmacists should create opportunities to foster empathetic behaviour toward the patients and learn to develop empathy in order to provide compassionate, patient-centered care.…”

Section: Introductionmentioning

confidence: 99%

Empathy In Chinese Pharmacy Undergraduates: Implication for Integrating Humanities Into Professional Pharmacy Education

Li¹,

Wang²,

Hu³

et al. 2015

IJPER

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At present, fostering and promoting empathy, an important humanistic quality, are believed ethical imperatives, and should be carried through the pharmacy education to facilitate the interpersonal and philosophical development of healthcare students. A cross-sectional study used the JSE-HPS (Jefferson Scale of Empathy-Health Profession Student version) to assess 263 Chinese pharmacy undergraduates from 1 st to 4 th year at Wuhan University of Science and Technology. Attached to the scale was a survey containing questions on demographics and favorite implementation model of humanistic education. Mean score of JSE-HPS was 112.58. Cronbach's alpha coefficient was 0.81. Three factors emerging in the factor analysis of JSE-HPS are "perspective taking", "compassionate care" and "ability to stand in patients' shoes". And empathy score of 4 th -year students was highest. In addition, the three most popular implementation models were "Social activities", "Extracurricular activity on pharmacy humanistic education", and "Humanistic education should be infiltrated and integrated within the existing professional curriculum", respectively. Our study findings indicate that humanistic education in the foundations courses for 1 st to 3 rd academic year pharmacy students need to be focus on. For successful practice, humanistic education that promotes empathy has to be integrated within the existing training programs for pharmacy undergraduate students in a vivid way.

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Section: Introductionmentioning

confidence: 99%

Empathy In Chinese Pharmacy Undergraduates: Implication for Integrating Humanities Into Professional Pharmacy Education

Li¹,

Wang²,

Hu³

et al. 2015

IJPER

View full text Add to dashboard Cite

show abstract

“…32 Additionally, lack of an empathetic attitude in pharmacists has been described as a communication barrier by patients starting antidepressant treatment. 33 There has been some evidence, which suggests that gaps in pharmacist communication may be in part due to difficulties for pharmacists in making the transition from a "medication-centered" practice to one which focuses on the patient role in the medication-use process. 34 Yet, pharmacists' expanding roles necessitate the shift toward a patientcentered practice.…”

Section: Introductionmentioning

confidence: 99%

Pharmacist–patient communication on use of antidepressants: A simulated patient study in community pharmacy

Chong

Aslani

Chen

2014

Research in Social and Administrative Pharmacy

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“…Communication in the pharmacy might be hampered by a number of factors, such as lack of privacy and time constraints. 17,18 Together with a possibly limited engagement of patients in communication on this topic, this could create a more passive and reactive (instead of proactive) attitude of technicians on this issue. 18 Another illustration of the importance of including the topic of medicine packaging in protocols and procedures is the great number of solutions related to manipulation of the packaging in the pharmacy (extracting tablets, unscrewing sealed caps, exchanging the original packaging for a more usable one).…”

Section: Discussionmentioning

confidence: 99%

Pharmacy Technicians’ Attention to Problems With Opening Medicine Packaging

Philbert

Notenboom

Koster

et al. 2013

Journal of Pharmacy Technology

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Background: Pharmacy technicians seem to be well equipped to engage in conversations with patients about their experiences and problems with medication, but it is unclear whether or not they systematically explain or demonstrate to patients how to use medication packaging. Objective: To explore to what extent pharmacy technicians identify problems with opening medicine packaging and how they assist patients in solving these problems. Methods: We conducted a crosssectional study that comprised semistructured interviews, with 31 pharmacy technicians in 31 pharmacies, to assess the occurrence and type of difficulties with packagings and to suggest solutions. Results: All pharmacy technicians recognize the occurrence of packaging problems, though patients rarely report them at the pharmacy counter. Not all pharmacy technicians are familiar with opening all packaging forms, but they all describe ways to find out how to open them, which usually only happens after patients bring up problems. Solutions suggested by the pharmacy technicians include informing and counseling, changing or manipulating the packaging, and providing assisting tools. Conclusions: This study shows that although pharmacy technicians are aware that medication packaging can cause problems and are able to name or find out solutions to all these problems, there is no systematic attention for packaging at drug dispensation in most pharmacies. Discussing the handling of medication packaging should become a fixed part of drug dispensation counseling. Pharmacists should draw up working procedures to support pharmacy technicians in their counseling activities.

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Patients' Perceptions of Information Received at the Start of Selective Serotonin-Reuptake Inhibitor Treatment: Implications for Community Pharmacy

Abstract: Patients starting treatment with antidepressants may benefit from information tailored to their personal needs. Along with the prescribing physician, community pharmacists could have an important role in informing and counseling patients.

Cited by 28 publications

References 17 publications

Empathy In Chinese Pharmacy Undergraduates: Implication for Integrating Humanities Into Professional Pharmacy Education

Empathy In Chinese Pharmacy Undergraduates: Implication for Integrating Humanities Into Professional Pharmacy Education

Pharmacist–patient communication on use of antidepressants: A simulated patient study in community pharmacy

Pharmacy Technicians’ Attention to Problems With Opening Medicine Packaging

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