Patients’ satisfaction with psychiatric nursing care in Benin, Nigeria

Omoronyia, Faith R.; Ndiok, Akon; Enang, Kingsley Oju; Obande, Elizabeth I.

doi:10.1016/j.ijans.2021.100282

Cited by 2 publications

(4 citation statements)

References 30 publications

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“…The reasons for this are poor professional nurse staffing and poor hospital work environments ( 23 ). In Nigeria, a similar survey of 185 patients showed that approximately 60.4% of patients were satisfied with the care they received ( 24 ). In the United States, a cross-sectional study of 409 hospitals using the HCAHPS scale in four states showed that 60% of patients were satisfied with their primary nurses ( 25 ).…”

Section: Discussionmentioning

confidence: 99%

Patient satisfaction with humanistic nursing in Chinese secondary and tertiary public hospitals: a cross-sectional survey

Liu,

Zhang,

Guan

et al. 2023

Front. Public Health

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BackgroundHumanistic care pertains to the abilities, attitudes, and behaviors central to patient-centered care, contributing to patients' sense of safety and wellbeing. This study aimed to assess the satisfaction of patients with humanistic nursing care in Chinese secondary and tertiary public hospitals.MethodsA national cross-sectional survey was conducted across 30 provinces and 83 hospitals in China. Patient satisfaction with humanistic care was assessed using the Methodist Health Care System Nurse Caring Instrument (NCI), which encompasses 20 items across 12 dimensions. Each item was rated on a 7-point Likert scale, yielding a total score of 140. Multiple linear regression analysis was employed to identify factors associated with patients' satisfaction.ResultsModerate satisfaction (mean score 91.26 ± 13.14) with humanistic nursing care was observed among the 17,593 participants. Factors significantly associated with patient satisfaction included age, hospital type, presence of children, educational attainment, place of residence, family monthly income, and medical insurance type.ConclusionThe study findings highlight the importance of tailored interventions, evidence-based practice guidelines, and patient-centered care in improving patients' satisfaction with humanistic nursing care. Continuous emphasis on nursing education and professional development is crucial for enhancing humanistic care and patient satisfaction.

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Section: Discussionmentioning

confidence: 99%

Patient satisfaction with humanistic nursing in Chinese secondary and tertiary public hospitals: a cross-sectional survey

Liu,

Zhang,

Guan

et al. 2023

Front. Public Health

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“…The findings are consistent with a large body of research in developed countries, such as the United States, 8,16,22 the United Kingdom, 9,46 Sweden, 10 and Canada 6 as well as developing countries like Ethiopia 7,23 and Nigeria. 24 In both developed and developing countries, consumers of mental health services generally have variations in their perception regarding the outcome of services. Whilst some consumers in most studies are satisfied with the quality of mental health services, 7,23,24 others are relatively dissatisfied with the services.…”

Section: The Quality Of Mental Health Servicesmentioning

confidence: 99%

“…24 In both developed and developing countries, consumers of mental health services generally have variations in their perception regarding the outcome of services. Whilst some consumers in most studies are satisfied with the quality of mental health services, 7,23,24 others are relatively dissatisfied with the services. 21 Although our findings may appear similar to previous studies concerning consumers' perception about the outcomes, the differences in the health systems and consumer demographic data could have different implications for mental health service delivery, particularly in Ghana.…”

Section: The Quality Of Mental Health Servicesmentioning

confidence: 99%

“…For instance, Morris et al 8 attempted to explore the organizational and individual factors affecting consumer outcomes but their study was limited to consumers' physical and mental health status. Further, almost all previous studies are conducted in developed countries and developing settings like Ethiopia 7,23 and Nigeria, 24 with relatively no study in Ghana. Whilst the findings in these settings make an important contribution to the literature, they cannot be generalized to developing settings like Ghana due to the multiple differences in consumer demographics, culture, and mental health systems.…”

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confidence: 99%

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Factors associated with the quality of mental health services and consumers' functionality using tertiary‐based services

Badu

O’Brien

Mitchell³

et al. 2021

Perspect Psychiatric Care

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Purpose Assess factors associated with the quality of mental health services. Design and Methods Cross‐sectional design, quantitative data, and 510 consumers from three psychiatric facilities. Results The average age of consumers was 34 years and 51.57% males. Consumers reported mixed satisfaction with the quality of mental health services (mean = 3.2; SD = 0.56) but were dissatisfied with the range of interventions (mean = 1.57; SD = 0.77). Predisposing (age, education, and primary occupation), enabling (insurance status), and need factors (mental health status) were significantly associated with quality indicators (range of interventions, efficacy, and overall satisfaction). These factors were significantly associated with consumers’ functionality (cognition, mobility, self‐care, getting along, life activities, and participation). Practice Implications Policymakers and clinicians are encouraged to incorporate the predisposing, enabling, and need factors into mental health planning, monitoring, and advocacy to improve service outcomes.

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Patients’ satisfaction with psychiatric nursing care in Benin, Nigeria

Cited by 2 publications

References 30 publications

Patient satisfaction with humanistic nursing in Chinese secondary and tertiary public hospitals: a cross-sectional survey

Patient satisfaction with humanistic nursing in Chinese secondary and tertiary public hospitals: a cross-sectional survey

Factors associated with the quality of mental health services and consumers' functionality using tertiary‐based services

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