Patients’ Satisfaction With Tuberculosis Services of Directly Observed Therapy Programs in the Gezira State of Sudan

Mohamed, Elsadig Yousif; Ounsa, Mohamed; Mansour, Mohamed; Alzahrani, Mansour; Abdalla, Sawsan Mustafa; Medani, Khalid Altohami; Sidahmed, Hatim; Sami, Waqas

doi:10.5812/archcid.18062

Cited by 5 publications

(9 citation statements)

References 8 publications

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“…Therefore, this has resulted into urban biasness in the health care system. Similar findings were reported by Mohamed, et al [ 24 ], who reported that in Sudan, 66% from urban patients and 48.9% from rural patients were satisfied with their TB treatment facilities.…”

Section: Discussionsupporting

confidence: 90%

“…Patients’ satisfaction is based on perceived health care services of individual patients, which is influenced by the level of care provided by the health system [ 24 ]. It is often based on patients’ expectations from the health care and self-assessment of their experiences.…”

Section: Conceptual Frameworkmentioning

confidence: 99%

“…It is often based on patients’ expectations from the health care and self-assessment of their experiences. Patients’ satisfaction plays a major role in utilization of health care services [ 25 ], adherence to medication [ 24 ], and keeping appointments [ 24 , 26 ]. Patients’ adherence is affected by patients’ satisfaction, which leads to treatment success [ 27 ].…”

Section: Conceptual Frameworkmentioning

confidence: 99%

“…Likewise, Quintana, et al [ 29 ] and Chimbindi, et al [ 30 ] revealed that marital status affects the patients’ satisfaction level. Onyeonoro, et al [ 28 ] and Mohamed, et al [ 24 ] revealed that higher educational status leads to a higher level of satisfaction, more likely to appreciate information and services provided by DOTS staff, as well as making better informed choices to improve their health. Thus, the success of DOTS depends on the quality of health care provided at the TB centers, which can be evaluated by exploring satisfaction levels of patients [ 31 ] as mentioned in Figure 1 .…”

Section: Conceptual Frameworkmentioning

confidence: 99%

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Satisfaction of Tuberculosis Patients with Directly Observed Treatment Strategy under Pakistan Health Care Policy: A Mixed-Method Study

Chaiya,

Panezai,

Saqib

et al. 2022

Healthcare

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(1) Background: Patients’ satisfaction is based on the perceived health care services of individuals and is influenced by the level of care provided by the health care system. It is often based on the patients’ expectations of care and self-assessment of their experiences. The success of the Directly Observed Treatment Strategy (DOTS) also depends on the quality of health care provided at the Tuberculosis (TB) centers, which can be evaluated by satisfaction levels of the patients. (2) Methods: A tuberculosis facility-based cross-sectional study was carried out in Khyber Pakhtunkhwa province in Pakistan. A mixed-method approach was adopted for data collection. An interviewer-administered questionnaire was used for quantitative data collection from 269 patients who were registered at 11 TB centers and private clinics. Qualitative data were collected through 20 in-depth interviews, 15 key informant interviews, and a focus-group discussion. Binary logistic regression was employed for analysis of the data. (3) Results: More than half of the respondents (63.94%) were satisfied with the DOTS strategy. A high percentage of patients were dissatisfied with the availability of safe water, waiting space for patients, waiting time, privacy, and the processing of appointments. Results from the binary logistic regression showed that gender (AOR = 2.21, CI 1.07–4.58, p = 0.033), marital status (AOR = 3.12, CI 1.45–6.73, p = 0.004), employment status (AOR = 5.22, CI 2.44–1.21, p = 0.000), home ownership (AOR = 3.82, CI 1.94–7.54, p = 0.000), literacy (AOR = 2.17, CI 1.11–4.25, p = 0.023), households’ main occupation (AOR = 4.42, CI 1.12–17.38, p = 0.033), and level of income (AOR = 2.39, CI 1.13–5.04, p = 0.023) were the significant factors affecting satisfaction levels of the patients. (4) Conclusion: There are a number of areas that need improvement for successful TB eradication. Significant work is required to improve the quality of TB care in these specific areas from the patients’ perspective. For instance, female health workers’ involvement in the DOTS program can solve the problems of female respondents in rural areas. Improving the infrastructure facilities at the TB centers, allocation of doctors and nurses at the rural health centers would result in positive outcomes of the DOTS in Pakistan as well as in other developing countries.

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Section: Discussionsupporting

confidence: 90%

Section: Conceptual Frameworkmentioning

confidence: 99%

Section: Conceptual Frameworkmentioning

confidence: 99%

Section: Conceptual Frameworkmentioning

confidence: 99%

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Satisfaction of Tuberculosis Patients with Directly Observed Treatment Strategy under Pakistan Health Care Policy: A Mixed-Method Study

Chaiya,

Panezai,

Saqib

et al. 2022

Healthcare

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“…Our finding is similar previous findings which reported that TB patients who had no income were more satisfied with the TB care service than those who had savings [20]. Unlike our findings and those from other studies [21,22], the authors reported a positive relationship between service satisfaction and educational level. This scenario may be due to people from lower social classes having modest expectations, partly due to limited awareness or limited ability to choose and hence vary expectation.…”

Section: Discussioncontrasting

confidence: 56%

Clients’ Perception of Quality of Multidrug-Resistant Tuberculosis Treatment and Care in Resource-Limited Setting: Experience from Nigeria

Oladimeji¹,

Adeyinka²,

LehlogonoloMakola³

et al. 2018

Mycobacterium - Research and Development

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Background: Quality care is essential to the well-being and survival of people with multidrug-resistant tuberculosis (MDR-TB). The aim of this study is to explore how MDR-TB patients, who were voluntarily hospitalized, perceived care and treatment strategy and to assess the influence of psychosocial factors on their perception of care and treatment strategy in Nigeria. Methods: The study enrolled 98 MDR-TB patients on voluntary confinement in four MDR-TB hospitals in Nigeria. Patients' perceptions of quality of care and treatment strategy were evaluated with 28-item and 6-item instruments, respectively. Bivariate analysis was used to test for an association and multivariate analysis for factors that might contribute to the perceived quality of care. Results: Seventy-eight per cent (78%) of the participating patients perceived the quality of care to be good. Patients with better psychosocial well-being had five times higher odds to report good quality of care. Conclusion: The majority of MDR-TB patients perceived the quality of inpatient care to be good in Nigerian hospitals; however, their psychological

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Quality disparity in terms of clients’ satisfaction with selected exempted health care services provided in Ethiopia: Meta-analysis

et al. 2022

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Patients’ Satisfaction With Tuberculosis Services of Directly Observed Therapy Programs in the Gezira State of Sudan

Cited by 5 publications

References 8 publications

Satisfaction of Tuberculosis Patients with Directly Observed Treatment Strategy under Pakistan Health Care Policy: A Mixed-Method Study

Satisfaction of Tuberculosis Patients with Directly Observed Treatment Strategy under Pakistan Health Care Policy: A Mixed-Method Study

Clients’ Perception of Quality of Multidrug-Resistant Tuberculosis Treatment and Care in Resource-Limited Setting: Experience from Nigeria

Quality disparity in terms of clients’ satisfaction with selected exempted health care services provided in Ethiopia: Meta-analysis

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