Patients Voice Issues of Dress and Address

Abstract

Establishing a positive patient care environment is one of the most basic concepts of health care professional practice. Dress and personal address are aspects of this environment that are influenced by culture and express mutual respect within the patient-provider relationship. The Patient Sensitivity Questionnaire was administered to determine how 76 Israeli inpatients perceived forms of address and dress in their health care environment. Patients preferred that their health care providers wear formal dress and be addressed by their formal titles. Respondents did not object to being addressed by their first names. Based on these results, it would seem that this Israeli sample preferred to retain the traditional provider-patient environment.

‘Please don't call me Mister’: patient preferences of how they are addressed and their knowledge of their treating medical team in an Australian hospital

“…Ethnic and cultural factors can influence preferred modes of address. This has been demonstrated in Israel, 6 Iran 7 and in African-Americans in the USA, 8 where formal address by title and surname name is preferred. In contrast, in an Irish geriatric unit 9 and also in a general practice setting in the UK, 10 the majority of patients preferred first name greetings.…”

"How Do You Prefer to be Addressed?": The Relationship Between Form of Address in Nurse-Patient Communication and Nursing Care

“…[14,22,24,25] Bu araştırmaların sonuçları çalışmamızın sonucuyla örtüşmesine rağmen; İsrail'de yapılan bir çalışmada ise hastalar sağlık profesyonellerinin ilk isimleriyle hitap edilmesine karşı çıkmazken, kendilerine profesyonel hitap şeklini kullanmalarını tercih etmişlerdir. [13] Çalışmamızda hastaların daha çok informal hitap şeklini kullanılmasını istemelerinin sebebi sahip oldukları kültürel değerler olabilir. Çünkü amca, teyze, ağabey, abla gibi informal hitap sözcüklerinin kurumsal alanda kullanılmasının profesyonel ilişkiyi engelleyeceği düşünülmesine rağmen, Türk kültüründe bu sözcükler saygının bir göstergesi olarak kendinden yaşça büyük insanlara kullanılmaktadır.…”

“…[11] Yapılan çalışmalar sağlık profesyonelleri ile hastalar arasında formal hitap şeklinin kullanılmasıyla birlikte, toplumda kullanılan informal hitap şekillerinin de kullanıldığını göstermektedir. [12][13][14][15][16][17] Ülkemizde hasta hekim ilişkilerini inceleyen bir araştırmada, hastaların kendilerine nasıl hitap edilmesini istedikleri sorulmuştur. Bu araştırmaya göre hastaların %30.2'si "yalnızca adsoyad", %37.1'i "beyefendi" veya "hanımefendi", %32.7'si "abla", "ağabey" şeklinde hitap etmelerini istemişlerdir.…”

The Professional Appearance of Registered Nurses

“…[1][2][3][4][14][15][16] Windel et al, 16 however, did randomly select participants from an available inpatient population. Sample characteristics are reported for each study (see Table, 17 The NIS ranks 10 conceptual domains for the professional nurse (confident, competent, attentive, efficient, approachable, caring, professional, reliable, cooperative, and empathetic) on a 5-point Likert scale with reported validity and reliability.…”

“…Research suggests that today's nonstandard nursing uniforms adopted by direct care RNs and organizations do not present a professional image and contribute to patient, family, and other healthcare provider's inability to identify the RN among other care providers and thus acknowledge the RNs' contributions to patient care. [1][2][3][4] This article evaluates the strength of evidence from peerrefereed studies examining the effect of a standardized uniform style and color for RNs.…”