Pediatric nurse-patient communication practices at Pentecost Hospital, Madina: A qualitative study

Appiah, Stella; Kontoha, Samuel; Mensah, Sarah; Awuah, Dorothy Baffour; Menlah, Awube; Baidoo, Michael Afari

doi:10.1016/j.ijnss.2022.09.009

Cited by 6 publications

(8 citation statements)

References 37 publications

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“…In a different study, poor nurse-patient communication reports were observed among primary healthcare providers ( Amoah et al, 2019 ; Osei Appiah et al, 2022 ). Only a few studies have reported caring and therapeutic communications in ICU, post/operative, HIV/AIDs ( Ddumba-Nyanzi et al, 2016 ) and pediatric settings ( Osei Appiah et al, 2022 ). We, therefore, agree with Kwame and Petrucka (2020) that empirical gaps exist within nurse/midwife-patient communication in the sub-Saharan African context.…”

Section: Discussionmentioning

confidence: 96%

“…In their scoping review, Kwame and Petrucka (2020) also identified similar reports of poor midwife-patient communication at antennal units. In a different study, poor nurse-patient communication reports were observed among primary healthcare providers (Amoah et al, 2019;Osei Appiah et al, 2022). Only a few studies have reported caring and therapeutic communications in ICU, post/operative, HIV/AIDs (Ddumba-Nyanzi et al, 2016) and pediatric settings (Osei Appiah et al, 2022).…”

Section: Discussionmentioning

confidence: 99%

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The Image of Nurses and Midwives in Ghana: Patient and Family Perspectives

Ohene

Acheampong

Dzansi

et al. 2022

Global Qualitative Nursing Research

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This study aims to explore the perceptions of patients and family caregivers on the image of nurses and midwives in Ghana. The study adopted a qualitative exploratory descriptive approach. A total of 25 participants were interviewed during data collection. Content and thematic analysis were applied in the data analysis to develop themes. The findings are captured under two major themes that describe the primary influences on participant images of nurses: Thus, (1) nurses’ and midwives’ attributes with four subthemes; staff appearance, communication strategies and behaviors, work attitudes, and professional competence and (2) patients’ status and subthemes were; uneducated poor and educated rich. We conclude that patients and families in Ghana recognize the professional attributes of the nurse and midwife, which reflect in their personality, grooming, communication, competencies, and attitudes. However, low publicity of the professional roles of nurses and midwives may have negative repercussions for their professional image. A policy to perform a regular public audit on the image of the Nurse/Midwife is important for professional advancement.

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Section: Discussionmentioning

confidence: 96%

Section: Discussionmentioning

confidence: 99%

The Image of Nurses and Midwives in Ghana: Patient and Family Perspectives

Ohene

Acheampong

Dzansi

et al. 2022

Global Qualitative Nursing Research

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“…• Questioning: Using focused and non-focused, open and closed questions (Callery & Milnes, 2012) and knowing how to ask (Montgomery et al, 2017), responding promptly, and explaining things clearly (Osei Appiah et al, 2022) were recommended too.…”

Section: Verbal Communication Skillsmentioning

confidence: 99%

“…• Gesture: Non-verbal gesture (Bakir et al, 2023) and positive body language (Grahn et al, 2016;Isangula et al, 2022;Osei Appiah et al, 2022) were recommended in most articles as non-verbal communication skills. Also, they highlighted that an experienced paediatric nurse should be able to interpret the meaning of body language and gestures.…”

Section: Non-verbal Communication Skillmentioning

confidence: 99%

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A meta‐synthesis of the experience of paediatric nurses in communication with children

Sabetsarvestani,

Geçkil

2024

Journal of Advanced Nursing

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AimThis study aimed to conduct a meta‐synthesis to explore the experiences of paediatric nurses in communication with children.MethodWe conducted a meta‐synthesis review, following the outline proposed by Sandelowski, Barrosso & Voils. Our search encompassed six electronic databases, namely PubMed, Scopus, EBSCO (MEDLINE), Web of Science, SAGE, and Wiley. The Primary keywords used were “nurse”, “child”, “communication”, and “qualitative”. We included qualitative articles in English within the field of paediatric nursing between 1990 and 2023. Initially, 1980 records were identified which reduced to 1339 references after removing duplicates. Subsequently, we assessed 112 full‐text articles for eligibility and 14 relevant studies were ultimately included in our review. Quality appraisal was conducted using the Critical Appraisal Skill Programme checklist with no study being excluded based on quality criteria. Data were synthesized using the qualitative thematic analysis method.ResultsThe data analysis yielded three themes and seven sub‐themes. These themes include swinging between triadic and dyadic communication, applying a hybrid of communication methods, and influential factor in communication.ConclusionsThis study highlighted the significance of establishing a balanced approach between dyadic communication (nurse and child) and triadic communication (nurse–parent–child) in paediatric care. Paediatric nurses emphasized the simultaneous use of verbal and non‐verbal methods to enhance effective communication. Additionally, identifying the influential factors in communication can aid in developing and improving nurses' competency in communication skills within paediatric departments.ImplicationsUnderstanding the communication process and the factors that influence it can be instrumental in equipping paediatric nurses with enhanced communication skills in their practice.Impact Establishing a balanced approach between dyadic communication (nurse and child) and triadic communication (nurse–parent–child) in paediatric care is crucial. Paediatric nurses emphasized the simultaneous use of verbal and non‐verbal methods to enhance effective communication. Identifying the influential factors in communication can aid in developing and improving nurses' competency in communication skills within paediatric departments.

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