“…The goal of good governance in public services is to ensure that the people in a certain geographic area are happy and well-served (Moonti, 2019), And to create a community that masters the concepts, principles, procedures, and practices of good governance (Azelmad, Nfissi, & Sidi, 2018;Upasod, 2019). One of the most important aspects of good governance is ensuring that personnel is appropriately supervised (Agus Sunarmo et al, 2018). Accountability, involvement, consensus building, openness, efficiency and effectiveness, and responsiveness to the rule of law are all characteristics of good governance (Herasymiuk, Martselyak, Kirichenko, Zhmur, & Shmalenko, 2020).…”