Pengaruh Penerapan Total Quality Management, Motivasi Kerja dan Komitmen Organisasi terhadap Kinerja Manajerial

Abstract

Abstract. The survival of the company is determined by good managerial skills. The increasing managerial performance of a company, the company's goals can be achieved. In carrying out its activities, PT Pos Indonesia Majalengka Regency needs to implement total quality management, work motivation and high organizational commitment so that managerial performance can increase. The purpose of this study was to determine the effect of implementing total quality management, work motivation, and organizational commitment on managerial performance at PT Pos Indonesia in Majalengka Regency. The research method is verification research, and the approach is quantitative. The data of this research is sourced from primary data. The method of collecting data using a questionnaire distributed to the managers of PT Pos Indonesia Majalengka Regency. The sampling technique used is non-probability sampling, with purposive sampling. This research uses multiple regression analysis method. The results show that there is an effect of implementing total quality management on managerial performance, there is an effect of work motivation on managerial performance, there is an influence of organizational commitment on managerial performance.
 Abstrak. Kelangsungan hidup perusahaan ditentukan oleh kemampuan manajerial yang baik. Semakin meningkatnya kinerja manajerial suatu perusahaan maka tujuan perusahaan dapat tercapai. Dalam melaksanakan kegiatannya PT Pos Indonesia Kabupaten Majalengka perlu penerapan total quality management, motivasi kerja serta komitmen organisasi yang tinggi sehingga kinerja manajerialnya dapat meningkat. Dilakukannya penelitian ini bertujuan untuk mengetahui pengaruh penerapan total quality management, motivasi kerja, dan komitmen organisasi terhadap kinerja manajerial pada PT Pos Indonesia di Kabupaten Majalengka. Adapun metode penelitiannya yaitu penelitian verifikatif, dan pendekatannya secara kuantitatif. Data penelitian ini bersumber dari data primer. Adapun metode mengumpulkan data menggunakan kuesioner yang disebarkan kepada para manajer PT Pos Indonesia Kabupaten Majalengka. Teknik pengambilan sampel yang digunakan yakni Non probability sampling, dengan purposive sampling. Penelitian ini menggunakan metode analisis regresi berganda. Hasil menunjukkan terdapat pengaruh penerapan total quality management terhadap kinerja manajerial, terdapat pengaruh motivasi kerja terhadap kinerja manajerial, terdapat pengaruh komitmen organisasi terhadap kinerja manajerial.

The Effect of Organizational Commitment, Decentralization and Management Accounting Systems on Managerial Performance with Organizational Culture as a Moderating Variable

“…The results of this study strengthen the results of research conducted by Ridwan & Sandy (2019), Badu et al (2019) and Syabila et al ( 2021) which shows that organizational commitment has a positive and significant effect on managerial performance. However, the results of this study are different from research conducted by (Badzaly, 2021) which states that organizational commitment actually has a negative and significant effect on managerial performance.…”

The Influence of Work Motivation and Organizational Commitment on Performance Through Job Satisfaction (A Study on Professional Assistants of the Ministry of Village in Konawe District)

“…The commitment held by Professional Support Staff will have a positive impact on the quality of their work. This research reaffirms the findings of Suhardi et al (2021) and Badzaly (2021), indicating that organizational commitment has a significant influence on performance. This suggests that the concept of organizational commitment can be an important factor in improving an individual's performance in an organization.…”

Pengaruh Penerapan Budaya Organisasi dan Komunikasi Organisasi terhadap Kinerja Pegawai

“…Pihak perusahaan menyatakan adanya miss communication antara perusahaan dan karyawan, perusahaan tersebut telah memberikan surat izin persetujuan kepada karyawan untuk diberikan kepada pemilik tanah. (Badzaly & Fitriah, 2021)Namun kenyataan nya surat tersebut belum diterima pemilik tanah. Mengacu pada fenomena yang telah dikemukakan bahwa komunikasi organisasi yang menentukan pola ekspresi dan pengungkapan perbuatan anggota organisasi (Shihab, 2016:134).…”