“…For example, a study by Targanski et al (2022) found that the majority of community pharmacists in Indonesia have high knowledge and awareness of the COVID-19 outbreak but only a small percentage consistently follows health protocols while providing healthcare services to the public. Another study by Khotimah et al (2022) Pharmacist performance can impact patient safety, trust, and well-being, as well as the reputation, professionalism, and credibility of the pharmacy profession (Schafheutle et al, 2011). Some recommendations to enhance pharmacists' capacity in providing pharmaceutical services include improving education and professional training for pharmacists, especially in clinical, management, and communication skills; enhancing the quality and quantity of equipment and facilities supporting pharmaceutical services; improving collaboration and coordination among pharmacists, the government, professional associations, and other stakeholders in developing and implementing pharmaceutical service standards and guidelines (Meng & Wang, 2022).…”