Pent-up demand’s realization in the hospitality sector in the context of COVID-19

Kostynets, Valeriia; Kostynets, Iuliia; Ольшанська, Олександра Володимирівна

doi:10.14254/2071-8330.2021/14-1/6

Cited by 13 publications

(11 citation statements)

References 7 publications

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“…In this article, we have shown some insights into part of the CEE. Moreover, in some cities and regions, homesharing platform users were only a small proportion of non-resident city users (e.g., those engaged in workations [ 65 , 131 ]) and of the first tourists between waves of lockdowns (especially business tourists [ 132 ]) and/or when cities reopened to tourism. Therefore, when planning further studies on STR consequences of the pandemic, it is also worth paraphrasing Ioannides’ question (2016): Do activities such as Airbnb (tourist STR) strengthen the opportunity for bottom-up resilience to pandemic in the tourism city?…”

Section: Discussionmentioning

confidence: 99%

“…The COVID-19 pandemic that began in China in late 2019 radically impacted tourism and the operation of homesharing platforms, including Airbnb [ 62 , 63 , 64 ]. Depending on the local epidemic situation, renting via the platform was limited or sometimes even prohibited [ 46 , 62 , 65 ]. Local restrictions and restrictions on travel and movement caused changes in booking numbers [ 41 , 64 , 66 , 67 , 68 ] and a drop in foreign visitors [ 41 , 67 , 69 ] and thus a sharp fall in demand for tourist accommodation [ 23 , 62 , 64 , 70 , 71 ].…”

Section: Literature Reviewmentioning

confidence: 99%

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How the COVID-19 Pandemic Affected the Functioning of Tourist Short-Term Rental Platforms (Airbnb and Vrbo) in Polish Cities

Kowalczyk-Anioł

Kacprzak

Szafrańska

2022

IJERPH

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The article presents the impact of the COVID-19 pandemic on urban tourism activity on short-term rental (STR) platforms in Central and Eastern Europe (CEE). It offers empirical evidence of how Airbnb and HomeAway (Vrbo) changed in Polish cities during the COVID-19 pandemic. A case study of Polish cities was also used to investigate what pandemic-induced scenarios of that impact are presented in the literature. In particular, the study identifies “loser” cities, in which the pandemic consolidated and deepened the decline in active STR volume, and “winner” cities, in which the volume and dynamics of the active STRs increased during the pandemic.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

How the COVID-19 Pandemic Affected the Functioning of Tourist Short-Term Rental Platforms (Airbnb and Vrbo) in Polish Cities

Kowalczyk-Anioł

Kacprzak

Szafrańska

2022

IJERPH

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“…This is because passengers perceived that the information provided from various resources such as media coverage or other people's influences could assist them in avoiding and managing infection risks while travelling with airlines during the pandemic (Holland et al, 2021). Notably, the online platforms in the hospitality sector are crucial during the pandemic (Kostynets et al, 2021). This is because tourists share their travel experiences and knowledge with prospective tourists, and this word-of-mouth communication impacts travel decisions (Göker & Ayar, 2020).…”

Section: Hypotheses Testingmentioning

confidence: 99%

COVID-19 Safety and Preventive Measures and Social Norms: How It Shaped Airlines Passengers’ Trustworthiness

Zain

Hanafiah

Hamizan³

et al. 2022

JoTS

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In the era of COVID-19, travel decisions are influenced by social norms, which is a deciding factor between one’s perception of risk and their travel intention. Moreover, serious safety measures, such as increased aircraft cleaning, social distancing during the boarding process, and the use of face masks are critical factors that influence passengers’ trust in air travel. This study examines the direct effects of safety and preventive measures and social norms on passengers’ trust in travelling with airlines. A total of 210 responses were obtained online. Multiple regression analysis was used to test the study hypotheses. Based on the result, social norms are the most influential predictors of passengers’ trust, followed by safety and preventive measures. Furthermore, the study suggests that media coverage and social circle influence can be critical elements in transferring information to passengers, influencing their decision, and instill trust to travel during the pandemic. Notably, apart from exercising social norms, the airline industry also needs to focus on safety and preventive measures consisting of staff safety practices towards the passenger and new standard operating procedures (SOPs) during the COVID-19 pandemic. The study findings assist the airline industry in understanding passengers’ post-pandemic travelling behaviour. Notably, the implementation of health security protocols at airports, supported by the provision of continuous safety information, is indeed an important feature for passengers.

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“…To alleviate the pandemic's impact on the hospitality industry, it was proposed to divide the country into two regions according to the level of infection risks and allow travel to low-risk regions. Kostynets et al (2021) pay attention to the modeling of deferred demand based on the relationship between inbound traffic of online booking platforms in the hospitality sector and tourist arrivals in the context of COVID-19. The study determines the prospects for the hospitality sector as a component of the tourism market in terms of easing restrictions in the countries of tourist arrivals.…”

Section: Literature Reviewmentioning

confidence: 99%

Development of internal tourism and hospitality in Ukraine

Kostynets

Korneyev

et al. 2022

Tourism and Travelling

Self Cite

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Considering the processes of the tourism services market development, the study aims to determine the patterns of development of internal tourism and hospitality industry in Ukraine based on the use of a cluster approach. This approach provides an opportunity to implement an effective public policy regarding the development of individual tourism clusters and tourism market in general. It is proved that in the process of cluster management of tourism market, it is important to determine means and methods of targeted state influence, including levers of influence of local authorities, to effectively develop the cluster system of tourism destinations in Ukraine. It is noted that cluster management of tourism market and its hospitality sector is a system of relations between authorities and businesses to increase the competitiveness of the national tourism product through the formation and development of tourism and hospitality clusters. Also, the development of internal tourism and hospitality in Ukraine were modeled. According to the results of the study, the principles of development of internal tourism and hospitality in Ukraine based on cluster management are established.

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Pent-up demand’s realization in the hospitality sector in the context of COVID-19

Cited by 13 publications

References 7 publications

How the COVID-19 Pandemic Affected the Functioning of Tourist Short-Term Rental Platforms (Airbnb and Vrbo) in Polish Cities

How the COVID-19 Pandemic Affected the Functioning of Tourist Short-Term Rental Platforms (Airbnb and Vrbo) in Polish Cities

COVID-19 Safety and Preventive Measures and Social Norms: How It Shaped Airlines Passengers’ Trustworthiness

Development of internal tourism and hospitality in Ukraine

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