2020
DOI: 10.33087/jmas.v5i1.140
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Peran Minat Memediasi Pengaruh Quality Service Transaksi Digital terhadap Costumer Satisfaction Pengguna Layanan OVO

Abstract: The development of digital technology is increasing every year, various types of digital technology that exist today is a development of technology that has been there before. The presence of the digital age has helped to encourage human interest to transform digitally. The objectives in this study are: (1) Identifying the effect of digital transaction service quality on customer satisfaction of OVO users, (2) Identifying the effect of service quality of digital transactions on interests, (3) Identifying the e… Show more

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“…Pada dasarnya, era digitalisasi telah memberikan banyak sekali manfaat dalam kehidupan manusia. Melalui hal tersebut, maka muncullah minat dari masyarakat untuk ikut berpartisipasi dalam pergeseran pembayaran konvensional menjadi digital [4]. Bidang properti menjadi kebutuhan hidup para manusia.…”
Section: Pendahuluanunclassified
“…Pada dasarnya, era digitalisasi telah memberikan banyak sekali manfaat dalam kehidupan manusia. Melalui hal tersebut, maka muncullah minat dari masyarakat untuk ikut berpartisipasi dalam pergeseran pembayaran konvensional menjadi digital [4]. Bidang properti menjadi kebutuhan hidup para manusia.…”
Section: Pendahuluanunclassified