Perceived travel risks regarding terrorism and disease: The case of Thailand

Rittichainuwat, Bongkosh Ngamsom; Chakraborty, Goutam

doi:10.1016/j.tourman.2008.08.001

Cited by 484 publications

(428 citation statements)

References 40 publications

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“…The study also found that different demographic groups differ in their risk perception. The findings were consistent with the previous studies (Jonas, et al 2011;Kozak, et al 2007;Rittichainuwat & Chakraborty, 2009;Sonmez & Graefe, 1998) mentioned that tourists are more likely to choose safe destinations.…”

Section: Conclusion Implications and Limitationssupporting

confidence: 93%

The Impact of Risk Perception and Factors on Tourists Decision Making for Choosing the Destination Uttarakhand/India

Garg¹,

Kumar²

2017

ojtmr

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This study explores the tourists' perception of risks attached to safety and security affecting their decision-making process. The study further discusses the risk perception of tourists in relation to social and cultural factors, media influence and demographic factors that motivate tourists to choose a safe destination and how tourists perceive the safety and security measures in the hospitality and tourism industry and at their travel destination. Quantitative research methodology was implemented and samples were collected from both the domestic as well as international tourists. A Stratified Random Probability Sampling method was applied to select the sample at five tourist spots of India i.e., Dehradun, Mussoorie, Haridwar, Rishikesh, and Nainital. 287 questionnaires were returned back and the data was analysed by using Statistical Package for Social Sciences. The findings reveal that tourists' decisionmaking process is influenced by their risk perception level; therefore, this study validates that tourists' decision-making is influenced by their risk perception level in relation with sociocultural factors and media influence and provides useful information for destination marketers, hospitality operators and its stakeholders in proper planning and implementation of the policies and to utilize this information while undertaking the marketing campaign or develop tourist products.

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Section: Conclusion Implications and Limitationssupporting

confidence: 93%

The Impact of Risk Perception and Factors on Tourists Decision Making for Choosing the Destination Uttarakhand/India

Garg¹,

Kumar²

2017

ojtmr

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“…Besides studies of image formation and service quality, perceptions research in tourism often focuses on perceptions of risk and safety, dealing for example with visitors' perceptions of crime (Barker et al, 2003;George, 2010), terrorism and disease (Rittichainuwat & Chakraborty, 2009), sensation seeking (Lepp & Gibson, 2008) and trips to risky destinations (Fuchs & Reichel, 2011). Recent novel applications concentrate on tourists' perceptions of medical tourism across differing national cultures (Yu & Ko, 2012), the impacts of wind turbines in recreational landscapes (Frantal & Kunc, 2011), and how wine and food festival managers can manipulate event attributes to shape positive consumer perceptions (Axelsen & Swan, 2010).…”

Section: Perceptionsmentioning

confidence: 99%

Consumer behaviour in tourism: Concepts, influences and opportunities

Cohen

Prayag

Moital

2013

Current Issues in Tourism

569

333

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Although consumer behaviour (CB) is one of the most researched areas in the field of tourism, few extensive reviews of the body of knowledge in this area exist. This review article examines what we argue are the key concepts, external influences and opportune research contexts in contemporary tourism CB research. Using a narrative review, we examine the CB literature published in three major tourism journals from 2000 to 2012. Of 519 articles identified and reviewed, 191 are included in this article. We examine the development of and scope for future research on nine key concepts, including decision-making, values, motivations, self-concept and personality, expectations, attitudes, perceptions, satisfaction, trust and loyalty. We then examine three important external influences on tourism behaviour, technology, Generation Y and the rise in concern over ethical consumption. Finally, we identify and discuss five research contexts that represent major areas for future scholarship: group and joint decision-making, under-researched segments, cross-cultural issues in emerging markets, emotions and consumer misbehaviour. Our examination of key research gaps is concluded by arguing that the hedonic and affective aspects of CB research in tourism must be brought to bear on the wider CB and marketing literature.Keywords: consumption; travel; behaviour; marketing; research agenda Introduction Consumer behaviour (CB) involves certain decisions, activities, ideas or experiences that satisfy consumer needs and wants (Solomon, 1996). It is 'concerned with all activities directly involved in obtaining, consuming and disposing of products and services, including the decision processes that precede and follow these actions' (Engel, Blackwell, & Miniard, 1995, p. 4). CB remains one of the most researched areas in the marketing and tourism fields, with the terms 'travel behaviour' or 'tourist behaviour' typically used to describe this area of inquiry. Few comprehensive reviews of the literature on CB concepts and models exist in the field of tourism. Exceptions include Moutinho (1993) who reviews the social and psychological influences on individual travel behaviour with the aim of developing a model of tourist behaviour and Dimanche and Havitz (1995) Tourism, 2014 Vol. 17, No. 10, 872 -909, http://dx.doi.org/10.1080/13683500.2013 four concepts (ego-involvement, loyalty and commitment, family decision-making and novelty-seeking) in an attempt to methodologically advance CB in tourism studies.A lack of comprehensive reviews is not only due to the extensive breadth of the topic area itself, but also because travel behaviour is generally considered as a continuous process that includes varied yet inter-correlated stages and concepts that cannot always be analysed separately (Mill & Morrison, 2002). Tourism researchers have reviewed individual concepts (e.g. Riley, Niininen, Szivas, & Willis, 2001, on loyalty), specific influences (e.g. Moutinho, 1993, on social influences on CB), and particular research contexts (e.g. Hong, Lee, L...

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“…For instance, there was about 50% decrease in daily public transit ridership in the peak period of the SARS outbreak in Taipei city [32]. In addition, its outbreak made people visit hospitals even less than the 9/11 terrorist attack risk [32]. D'Arpizio [33] reported that retail sales for global luxury goods in the world decreased during its outbreak.…”

Section: Literature Reviewmentioning

confidence: 99%

The Influence of the Middle East Respiratory Syndrome Outbreak on Online and Offline Markets for Retail Sales

eunae

Sung

2017

Sustainability

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This study investigates whether the Middle East Respiratory Syndrome (MERS) outbreak in Korea affected online and offline retail sales and determines the presence of a substitution or delay effect between the two. We analyze the monthly retail sales of electronic goods, semi-luxury goods, and groceries using an autoregressive integrated moving average (ARIMA) model with intervention. The findings are as follows. First, offline sales of electronic goods declined by 7.9%, while online sales increased by 7.03%, indicating that these markets can act as substitutes. Second, the offline sales of semi-luxury goods decreased for two months, while online sales remained the same, indicating that there can be a delay effect in the offline market. Finally, despite the slight increase in online sales and the moderate decrease in offline sales, the MERS outbreak did not have a statistically significant effect on grocery sales. Our research findings imply that stakeholders such as the government and retail provided useful information on how to deal with the unexpected outbreak.

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Perceived travel risks regarding terrorism and disease: The case of Thailand

Cited by 484 publications

References 40 publications

The Impact of Risk Perception and Factors on Tourists Decision Making for Choosing the Destination Uttarakhand/India

The Impact of Risk Perception and Factors on Tourists Decision Making for Choosing the Destination Uttarakhand/India

Consumer behaviour in tourism: Concepts, influences and opportunities

The Influence of the Middle East Respiratory Syndrome Outbreak on Online and Offline Markets for Retail Sales

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