Perceptions of Tourists Towards the Role of Stakeholders for Tourism Development

Abstract

This paper studies the role of stakeholders for tourism development in Malaysia based on the perceptions of tourists who come to the Melaka city. Even though the tourists are satisfied by the existing facilities available presently, there are a few shortcomings that need to be addressed such as neglected traditional issues, bureaucratic barriers, definition of sustainable tourism and communication problem with the local communities. The purpose of the study is to find out the roles of public, private and local community stakeholders of the historic city of Melaka for meeting the needs of tourists for tourism development. The findings indicate that the government, private and local community stakeholders have played positive roles for satisfying the demands of the tourists in shaping the development of sustainable tourism in Melaka. The primary data were collected through survey via interviews with 135 respondents based on their responses to a set of questionnaires which looked into the tourists' perceptions in connection to the facilities available for sustainable tourism. The Likert scale data analyzing and reviewing the role of stakeholder's towards perceptions of the tourists. The implication of the study is that majority of the tourists were positively satisfied and receptive towards tourism in Melaka.

Peran Stakeholder Dalam Pengelolaan Wisata Pantai Di Kelurahan Air Manis, Kecamatan Padang Selatan

“…Pariwisata merupakan hal yang berhubungan dengan kegiatan wisata dan didukung oleh berbagai fasilitas atau jasa lainnya yang disediakan oleh beberapa pihak seperti pemerintah, masyarakat, dan swasta (Khotimah, Wilopo, & Hakim, 2017). Pariwisata berkontribusi besar dalam proses pembangunan di negara-negara berkembang, yakni dapat meningkatkan pendapatan daerah, menciptakan lapangan pekerjaan dan meningkatkan infrastruktur serta meningkatkan perekonomian wilayah (Begum, Alam, & Siwar, 2014). Pengembangan suatu objek wisata harus memperhatikan lima unsur penting yaitu: daya tarik wisata dan atraksi wisata; fasilitas wisata; infrastruktur dasar sebagai kebutuhan wisatawan; transportasi; dan keramahtamahan masyarakat lokal kepada wisatawan (Spillane, 1994 dalam Kurniawati, Hamid, & Hakim, 2018).…”

Archaeological Contributions for Cultural Tourism

“…Whatever the definition, tourism is a very important sector, because it is a source of foreign exchange and is able to make a significant contribution to the nation's development. Tourism has contributed greatly to the development process in developing countries such as Indonesia, which can increase regional income, create jobs and increase infrastructure and strengthen the regional economy (Begum, Alam, & Siwar, 2014). Government policy in tourism is very much needed to support the successful development and growth of tourism so that it can make a large contribution to regional income (Simamora and Sinaga, 2016).…”