“…Administrators at a college are an important part of supporting other parts. The efficiency of office management has several vital functions, including time management, document and workspace management, and control of job responsibilities (Upadhyay, Ladhe, Rai, Bhatkar, & Upadhyay, 2015). Through today's global competition, one of the keys to success is by providing quality services, therefore the trend that occurs now is the existence of strong competition in terms of marketing, service quality, and business strategy (Abdullah, 2006).…”