Performance measurement with multiple interrelated variables and threshold target levels: Evidence from retail firms in the US

Abstract

In this study we develop a DEA-based performance measurement methodology that is consistent with performance assessment frameworks such as the Balanced Scorecard. The methodology developed in this paper takes into account the direct or inverse relationships that may exist among the dimensions of performance to construct appropriate production frontiers. The production frontiers we obtain are deemed appropriate as they consist solely of units with desirable levels for all dimensions of performance. These levels should be at least equal to the critical values set by decision makers. The properties and advantages of our methodology against competing methodologies are presented through a numerical example and comparative analysis.This analysis explains the failure of existing studies to define appropriate production frontiers when directly or inversely related dimensions of performance are present.

Performance Measurement of Healthcare Service and Association Discussion between Quality and Efficiency: Evidence from 31 Provinces of Mainland China

“…DEA is widely applied to efficiency measurement of decision making units (DMUs) in various industries, including agriculture [6,7], industry [8,9] and service industry-such as finance [10,11], education [12,13], retail [14,15], healthcare service and so on. Thereby, in the field of healthcare service, the applications of DEA method mainly focus on the simple efficiency measurement of medical and healthcare institutions or organizations.…”

Does relative strength in corporate governance improve corporate performance? Empirical evidence using MCDA approach

“…It is argued that (see e.g., Chan et al, 2017;Chaudhuri et al, 2016, Pastor et al, 2006Xidonas et al, 2009;Zervopoulos et al, 2016) relying on a single indicator as a proxy for company performance tends not to be a good practice. Some indicators focus on the efficiency of reducing operating costs and others reveal the effective use of assets or equity in generating income.…”

>i<E-Commerce>/i<: eficiência comparada de grandes varejistas no Brasil e no Canadá

“…Medir desempenho de empresas modernas, muitas vezes, envolve várias dimensões inter-relacionadas, tanto endógenas (ou seja, aquelas sobre as quais as empresas têm controle, nesta tese chamadas de discricionárias) quanto exógenas (ou seja, aquelas sobre as quais as empresas não têm controle ou têm controle parcial, chamadas não-discricionárias ou parcialmente discricionárias) (ZERVOPOULOS et al, 2015). (1985), e esse tipo de modelo (de custos totais) foi desenvolvido para evitar um problema que surge quando todos os custos unitários são constantes e iguais (q jk =q k ) para todos os inputs das k DMUs, pois a eficiência de custo passa a ser apenas uma comparação de…”

“…Optou-se por trabalhar com empresas de capital aberto, devido à maior facilidade de acesso a informação e dados trimestrais (secundários). Ressalta-se que não é inédito na literatura trabalhar com dados secundários (KROES; MANIKAS; GATTIKER, ZERVOPOULOS et al, 2015;LIU et al, 2018;. Além disso, Kroes, Manikas e Gattiker (2018) No caso das empresas canadenses, adotou-se a mesma nomenclatura de Kroes, Manikas e Gattiker (2018), porém, assumiu-se um trimestre de 90 dias (invés de 91).…”