2021
DOI: 10.1057/s41270-021-00128-5
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Performing social media analytics with Brandwatch for Classrooms: a platform review

Abstract: As consumer’s consumption of digital media and usage of social media platforms continues to grow, businesses have been searching for new ways to track, analyze, and measure this online consumer behavior to support a diverse set of business functions such as marketing, customer support, and customer experience management. Given the heightened interest in social media analytics in the business community, educational institutions have also been interested in identifying new ways to introduce emerging social media… Show more

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Cited by 9 publications
(3 citation statements)
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“…Analyzing conversion rates at various stages of the sales funnel provides insights into the effectiveness of different marketing channels and strategies. A/B testing and optimization efforts can be guided by conversion rate data to enhance overall campaign performance (Arikan, 2023, Hahn, 2019, McGuirk, 2023.…”
Section: Roi Measurement and Performance Metricsmentioning
confidence: 99%
“…Analyzing conversion rates at various stages of the sales funnel provides insights into the effectiveness of different marketing channels and strategies. A/B testing and optimization efforts can be guided by conversion rate data to enhance overall campaign performance (Arikan, 2023, Hahn, 2019, McGuirk, 2023.…”
Section: Roi Measurement and Performance Metricsmentioning
confidence: 99%
“…Honglei Zhang & M. Asim Amin (2022) 1 , as analysed that social media analytics collect and analyze data from various social networks such as Facebook, Instagram and Twitter. Big data -assisted social media analytics for business (BD -SMAB) model increases awareness and affects decision -makers in marketing strategies.…”
Section: Review Of Literaturementioning
confidence: 99%
“…One way to measure the attitudes of a large swath of people is through social media analytics. More than 55% of the global population utilizes social media actively, with penetration in several world markets [14]. In sentiment analysis, negative or positive word polarity is mined along with other language attributes that allow researchers to interpret consumer loyalty, interest, or brand sentiment [15].…”
Section: Introductionmentioning
confidence: 99%