Person‐centred climate and psychometrical exploration of person‐centredness and among patients not conveyed by the Ambulance Care Service

Rantala, Andreas; Forsberg, Anna; Ekwall, Anna Kristensson

doi:10.1111/scs.12516

Cited by 18 publications

(23 citation statements)

References 33 publications

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“…Booker, Shaw, and Purdy () suggest strategies to assist patients and bystanders in mitigating their perceptions of risk and state that we should be sensitive to the idea that patients and relatives might not know what type of help they need when they contact emergency care services. Rantala, Forsberg, and Ekwall () highlight that within ambulance care, also and maybe especially, when it is non‐emergency, the care should be person‐centred and always taking patients seriously.…”

Section: Discussionmentioning

confidence: 99%

“…Experience leads to an understanding of different conditions, which shows that both theoretical knowledge and experience are needed to optimize the assessment. Breeman, Poublon, Verhofstad, and Lieshout (2018) Rantala, Forsberg, and Ekwall (2018) highlight that within ambulance care, also and maybe especially, when it is non-emergency, the care should be person-centred and always taking patients seriously.…”

Section: Discussionmentioning

confidence: 99%

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Ambulance nurses' experiences of deciding a patient does not require ambulance care

et al. 2019

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Aim To describe ambulance nurses' experience of deciding a patient does not require ambulance care. Design An inductive, empirical study with a qualitative approach. Methods Data collection was conducted through semi‐structured interviews, and collected data were analysed with qualitative manifest content analysis. Data were collected during the spring 2017, and eight ambulance nurses participated. Results The findings are presented in one main category, which is “Not very ill but a difficult decision” with totally three subcategories. The ambulance nurse's experience of making the assessment when the patient has no need for ambulance care is like walking the balance of slack line. This means that the assessment can be both easy and very difficult but something that definitely requires experience, knowledge and dedication.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Ambulance nurses' experiences of deciding a patient does not require ambulance care

et al. 2019

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“…The meaning of taking patients seriously and the impact when this phenomenon is absent has previously been reported by Rantala, Ekwall and Forsberg [13]. Further research on the concept has resulted in a tentative PREM instrument, the Being Taken Seriously Questionnaire-Patient version (BTSQ-P) [10]. It was found that it is possible to define and measure being taken seriously by means of a one-factor solution covering eight items.…”

mentioning

confidence: 78%

“…PCC is implemented to reduce patients' disadvantage and involves respect for their personal needs, mutual agreements, patient participation and the perspective that the patient is more than her/his disease [7]. PCC, as a core competence among health care professionals, has been investigated previously and recently there has been emphasis on the PCCL [8][9][10]. The intention is to measure experiences among patients and their significant others.…”

Section: Introductionmentioning

confidence: 99%

“…It was found that it is possible to define and measure being taken seriously by means of a one-factor solution covering eight items. As a patient-reported experience measure (PREM) in emergency and hospital care, being taken seriously is suggested to be a significant concept in the patient's wish for PCC [10,13]. The meaning of taking patients seriously and the impact when this phenomenon is absent has previously been reported by Rantala, Ekwall and Forsberg [13].…”

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confidence: 98%

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The Being Taken Seriously Questionnaire—Development and Psychometric Evaluation of a PREM Measure for Person-Centeredness in a High-Tech Hospital Environment

Forsberg

Rantala

2020

IJERPH

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There is a need for patient-reported experience measures (PREMs) in high-tech hospital environments based on the philosophy of person-centeredness. The aim of this study was to describe the development and initial psychometric evaluation of a measure of person-centeredness by means of being taking seriously. In this cross-sectional survey, the study sample (n = 79) completed two measures, the Being Taken Seriously Questionnaire—Patient version (BTSQ-P) which was the measure undergoing psychometric evaluation, and the Person-Centered Climate Questionnaire—Patient version (PCQ-P) that was used to evaluate the climate in which the intervention was occurring. The expected scale dimensionality was examined both by the confirmatory multi-trait analysis program and by explorative principal component analysis (with oblique, varimax rotation). Scale reliability was estimated using ordinal alpha and Cronbach’s alpha. One solid factor was generated. This factor had good internal convergent validity and good item–scale reliability, covering 80.41% of the variance. The interitem correlation ranged from 0.759 to 0.908 and the alpha was 0.93 (ordinal alpha) and 0.87 (Cronbach’s alpha) respectively. There was a strong relationship between BTSQ-P and the PCQ-P dimension safety climate. In conclusion, the internal consistency, reliability and concurrent validity of the BTSQ-P was satisfactory for use in a high-tech hospital environment.

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Patient experience of non-conveyance following emergency ambulance service response: A scoping review of the literature

King

Oprescu

Lord

et al. 2021

Australasian Emergency Care

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Person‐centred climate and psychometrical exploration of person‐centredness and among patients not conveyed by the Ambulance Care Service

Cited by 18 publications

References 33 publications

Ambulance nurses' experiences of deciding a patient does not require ambulance care

Ambulance nurses' experiences of deciding a patient does not require ambulance care

The Being Taken Seriously Questionnaire—Development and Psychometric Evaluation of a PREM Measure for Person-Centeredness in a High-Tech Hospital Environment

Patient experience of non-conveyance following emergency ambulance service response: A scoping review of the literature

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