Personification of the service based on the Concept “Internet of things”

Kharlamova, Tatiana; Grashchenko, Nadezhda; Timofeeva, Anna; Okorokov, Roman

doi:10.1088/1757-899x/497/1/012031

Cited by 5 publications

(2 citation statements)

References 4 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Digitalization is changing the formats of delivery, methods of movement of goods and control processes. It is not enough now for companies to produce high-quality products in order to become the "race" leader, they also need to invest in digital technologies [18].…”

Section: Discussionmentioning

confidence: 99%

Institutional approach to classification of sustainable digital technologies in service logistics

et al. 2021

Self Cite

View full text Add to dashboard Cite

Industrial revolution is the trigger of the growing demand from households for consumer services, and from the other institutional units for services improving the quality of production processes. The quality of services is the factor of the competitiveness of objects at different levels of the country’s economy. In turn, logistics mediates all the processes of building a service as an intangible product. The nowadays trend of digitalization of all economic spheres is particularly relevant for logistics of the service sector. The article shows the direct and cyclical inverse role of the service sector in the modern economy in terms of its impact on the competitiveness of objects of different levels. The classification of services relevant to the research goals is given. Features of factors of competitiveness of non-material production are revealed. The role of logistics forming the competitiveness of enterprises in the non-material sphere is shown. Criteria for the classification of digital technologies of industry 4.0 in logistics of the service sector are proposed. Digital technologies involved in the sector of consumer and non-consumer services of material impact on property are presented and justified.

show abstract

Section: Discussionmentioning

confidence: 99%

Institutional approach to classification of sustainable digital technologies in service logistics

et al. 2021

Self Cite

View full text Add to dashboard Cite

show abstract

“…These include the various platforms for sharing digital skills, cloud technologies, huge databases and analytics tools, mobile communications, social technologies and their applications (Fitzgerald 2013;Fitzgerald et al 2013;Chaffey 2015;Wade et al 2016). We should not miss the development of smart devices, which have more and more functionalities (Internet of Things and Wearables) and thanks to their connection to the Internet create an opportunity for continuous data exchange, which has not existed before Soia, Konnikova, and Konnikov 2019;Maydanova and Ilin 2019;Kharlamova et al 2019). In this way a connection of continuous interaction is established between the companies and their users not only until the moment of the purchase but also during the whole cycle of using the product or service.…”

Section: Introductionmentioning

confidence: 99%

Global Challenges of Digital Transformation of Markets Volume II

2022

View full text Add to dashboard Cite

The Publisher has taken reasonable care in the preparation of this book, but makes no expressed or implied warranty of any kind and assumes no responsibility for any errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of information contained in this book. The Publisher shall not be liable for any special, consequential, or exemplary damages resulting, in whole or in part, from the readers' use of, or reliance upon, this material. Any parts of this book based on government reports are so indicated and copyright is claimed for those parts to the extent applicable to compilations of such works.

show abstract