“…The characteristics that a healthcare practitioner must display to achieve culturally responsive communication include: self-reflection and reflexivity [12, 27, 28, 36-41, 44, 45, 50], flexibility [28,37,41,44,45], self-and otherawareness [28,36,37,40], being respectful [12,34,35, 38,40,42,44,48], being trustworthy [12,27,34,44], being honest and transparent [34,37,38,42,44], being non-judgmental [27,35,37,38] and have a willingness to learn [12,32,40,41,44,46].…”