2016
DOI: 10.1007/978-3-319-31510-2_3
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Persuasive and Culture-Aware Feedback Acquisition

Abstract: Abstract. User feedback is an important factor to improve software quality. For example, it can provide information on missing features and clarify user trends and preferences for future improvement. However, gathering user's feedback is not an easy process since the majority of users lack motivation and interest in providing feedback, especially in a constant and frequent style. In addition, studies have noted that the cultural differences among users also play a role in affecting their motivations to feedbac… Show more

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Cited by 7 publications
(4 citation statements)
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“…Continuous learning opportunities provided for user communities will also keep them interested in being involved. In fact, a one-size-fits all style for motivation would not work and personalization and cultural-awareness are needed [95,96].…”
Section: Discussion and Future Directionmentioning
confidence: 99%
See 1 more Smart Citation
“…Continuous learning opportunities provided for user communities will also keep them interested in being involved. In fact, a one-size-fits all style for motivation would not work and personalization and cultural-awareness are needed [95,96].…”
Section: Discussion and Future Directionmentioning
confidence: 99%
“…We try to answer RQ1 through this section by highlight current CrowdRE research focus through literature. Run-time Feedback [71,22,31,41,72,96] Emerging requirements [15,42,57] Design Rationale [37] Modelling &…”
Section: The Crowd In the Requirements Engineering Activitiesmentioning
confidence: 99%
“…A conference in Austria [10] stated that persuasive technology is a tremendously active multi-disciplinary research area that focuses on the improvement, design, and evaluation of collaborative technologies intended to modify end user's awareness or behaviour throughout persuasion as well as social influence that does not involve any kinds of coercion or deception. Additionally, [11] claimed that in qualitative study, for instance, smoke cessation campaign was done in New Zealand by using a game that was designed using "think-aloud" approach to persuade people to quit smoking.…”
Section: B Persuasive Technologymentioning
confidence: 99%
“…Fogg says that this period can be said to be "a period of time when you could walk in and collect gold." [ 5] In a conference held in Austria [6], it was stated that Persuasive Technology is a really lively multidisciplinary study area, concentrating on the design, development and evaluation of interactive technologies targeted at changing users' awareness or behaviors throughout persuasion and social impact, although not via deception or coercion. Fogg [7], have explained that in the era of cloud computing and further advancement in the technology, "there are many new opportunities for a more effective relationship between people and solutions."…”
Section: B Persuasive Technology (Captology)mentioning
confidence: 99%