Police officer performance appraisal and overall satisfaction

Lilley, David; Hinduja, Sameer

doi:10.1016/j.jcrimjus.2007.01.002

Cited by 22 publications

(21 citation statements)

References 19 publications

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“…Third, respondents show low level of satisfaction with personnel management and pay and benefit. Lilley and Hinduja [29] insisted that community policing increases the satisfaction with personnel management because it enables managers and line officers to communicate with each other. The community policing was introduced to Korean police in 2004, and Korea National Police Agency should consider the community policing as a tool to increase officers' satisfaction with personnel management.…”

Section: Discussionmentioning

confidence: 99%

“…Rank, years of service and age have been associated with satisfaction [29]. Officers with high rank are more satisfied with being a police officer compared to patrol officers [6].…”

Section: Rank Years Of Service Agementioning

confidence: 99%

“…The unfairness attributed to promotion procedures and assessment tools as advancement proceeds can lead to dissatisfaction among employees [3]. This is amplified by political influences such as directives from administrators or ignorance of a problem which can affect promotion and thus job satisfaction [29]. Personal freedom or discretion on the job and diversity can affect officers' job satisfaction positively.…”

Section: Organizational Characteristicsmentioning

confidence: 99%

“…Generally, police officers are not satisfied with personnel management such as performance appraisal because the criteria are uncertain and arbitrary [29]. Despite efforts to improve the procedures for personnel management, the level of satisfaction with the process between managers and employees is very low.…”

Section: Personnel Management and Pay And Benefitmentioning

confidence: 99%

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Job Satisfaction among South Korean Police Officers: A Qualitative Approach

Wook¹,

Cheong²

2013

International Journal of Contents

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Section: Discussionmentioning

confidence: 99%

“…Rank, years of service and age have been associated with satisfaction [29]. Officers with high rank are more satisfied with being a police officer compared to patrol officers [6].…”

Section: Rank Years Of Service Agementioning

confidence: 99%

Section: Organizational Characteristicsmentioning

confidence: 99%

Section: Personnel Management and Pay And Benefitmentioning

confidence: 99%

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Job Satisfaction among South Korean Police Officers: A Qualitative Approach

Wook¹,

Cheong²

2013

International Journal of Contents

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“…Performance evaluation system satisfaction (PESS) has been found to be a significant antecedent for various outcomes, including individual and organizational performance, job satisfaction, retention (Lilley and Hinduja 2007), organizational commitment, and turnover intention (Kuvaas 2006). Therefore, understanding factors affecting PESS and how those factors affect PESS is worth studying.…”

Section: How Does Procedural Fairness Affect Performance Evaluation Smentioning

confidence: 99%

How Does Procedural Fairness Affect Performance Evaluation System Satisfaction? (Evidence from a UK Police Force)

Sholihin

2013

GADJAH MADA INT. J. BUS.

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This paper investigates whether, and if so, how procedural fairness affects performance evaluation system satisfaction in a UK Police Force. Employing a survey method with samples of detective inspectors and detective chief inspectors with significant managerial responsibilities in a UK Police Force, this study finds that procedural fairness affects performance evaluation system satisfaction. Further analysis reveals that the effect of procedural fairness on performance evaluation system satisfaction is mediated by trust. This study provides empirical evidence on how procedural fairness affects performance evaluation system satisfaction. The results of this study may benefit the designer of performance evaluation systems in police organizations.

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Organizational Climate, Perceived Citizen Support, and Job Satisfaction of Police Officers: Findings from the Post-Grand Reform Era in South Korea

Nalla

Wook

2012

Asian Criminology

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Police officer performance appraisal and overall satisfaction

Cited by 22 publications

References 19 publications

Job Satisfaction among South Korean Police Officers: A Qualitative Approach

Job Satisfaction among South Korean Police Officers: A Qualitative Approach

How Does Procedural Fairness Affect Performance Evaluation System Satisfaction? (Evidence from a UK Police Force)

Organizational Climate, Perceived Citizen Support, and Job Satisfaction of Police Officers: Findings from the Post-Grand Reform Era in South Korea

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