Post COVID Challenges to the Tourism and Hospitality Industry: A Study on Bangladesh

Abstract

The contagious virus (COVID-19) has severely affected the tourism and hospitality industry all over the world, including Bangladesh. It has affected both inbound and outbound tourism of the country. All kinds of tourism firms like hotels, motels, resorts, and transportations have been closed down. Many people have become jobless. The objective of the study includes the challenges that the tourism and hospitality industry will face after the COVID pandemic. Two-phased data collection methods are utilized to achieve their search aim. Primarily, ten variables are identified to measure post-COVID challenges to tourism based on available literature and informal qualitative interviews. Later, a questionnaire is developed for conducting a formal survey to identify post-COVID challenges. Based on empirical findings, this study has identified some post-COVID tourism challenges such as managing health security, dealing with congestions, charging higher prices for securing health safety, managing skilled employees, and arranging developed tourism management technologies. The study further finds that challenges may remain for the industry even after the pandemic. In order to mitigate the post-COVID challenges, it offers a few suggestions such as understanding the new needs of tourists after the pandemic, developing an information system for satisfying the requirements of new-normal situations, and building awareness to tourism stakeholders.

Factors Impacting Financial Loss of Small Tourism Businesses Due to Covid-19

“…To meet the aim of this study a quantitative research method has been utilized. The quantitative research approach is quite a popular tool among tourism researchers (Afroz et al, 2021;Mia and Hassan, 2021) to measure different variables against other variables or factors. Hence, in order to weigh the factors for which financial losses varied between different small tourism businesses during COVID-19, the quantitative research method is considered as a suitable approach.…”

Impacts of Covid-19 on Travel Behavior of the People in Bangladesh

“…Quantitative research approach can provide clear insights into significant facts and figures for developing an understanding on travel behavior patterns. Researchers such as Mia and Hassan (2021), and Zmud and Sener (2017) often use online survey technique in travel behavior studies to collect necessary data from respondents. As the research took place during the pandemic so it was essential to adopt a survey technique which would be accessible for reaching the respondents easily in a short period of time.…”