Potensi Infografik dalam Menangani Persepsi Negatif Netizen Terhadap Institusi Zakat di Malaysia

Nawi, Aliff; Yusoff, Mohd Nazaruddin; Ren, Chua Chy; Sahidah, Ahmad

doi:10.17576/jkmjc-2021-3701-16

Cited by 4 publications

(4 citation statements)

References 17 publications

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“…Abidin et al ( 2014) have identified management and user perceptions about the importance of leveraging internet use by zakat institutions as the primary communication medium, especially regarding public trust and recognition. The development of multimedia materials such as infographics is very much needed; some of the things contained in infographics need to be followed by current issues and initiatives that have been carried out by zakat institutions (Nawi et al 2021).…”

Section: Tree Map Analysis In Journal Malaysian Zakatmentioning

confidence: 99%

Systematic literature review on Malaysia Zakat studies (2011-2023)

Alam,

Ratnasari,

Ryandono

et al. 2023

Multidiscip. Rev.

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The publication of literature on Zakat Malaysia has significantly grown over the years. This study aimed to systematically review and map the literature on publications related to Malaysian Zakat. The study used the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) system in the screening process of articles that were the subject of the study. Of the 447 zakat research articles indexed in the Scopus database, 51 were selected, making Malaysian zakat publications the primary study material. The results of this study revealed the development of studies on Malaysian Zakat based on the number of publications, authors, countries, subject areas, publication sources, and articles cited. This study succeeded in finding three main segments used by researchers to classify Malaysian zakat studies: Distribution, institutional management, and collection. The survey of zakat distribution examined the success obtained from a distribution with a practical and comprehensive process; the study of zakat institutions focused on improving the quality of institutional services and strategies that influenced the preferences and satisfaction of Muslims in paying Zakat. In contrast, the study of zakat collection in Malaysia emphasized that the digitalization system of zakat collection has great potential to achieve more efficient zakat goals. This study examined several new research development directions from the three segments. It is expected to be a reference for zakat researchers in Malaysia to conduct further research and development of zakat management in Malaysia.

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Section: Tree Map Analysis In Journal Malaysian Zakatmentioning

confidence: 99%

Systematic literature review on Malaysia Zakat studies (2011-2023)

Alam,

Ratnasari,

Ryandono

et al. 2023

Multidiscip. Rev.

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“…To the best of our knowledge, little work has been done in understanding the factors behind social media adoption in zakat institutions and its impact. It is suggested that the use of social media by zakat institutions in Malaysia is still at an early stage and has not been used optimally (Nawi et al , 2021). A literature review found that academic work on social media and zakat institutions is scattered in multiple themes.…”

Section: Literature Reviewmentioning

confidence: 99%

“…However, the face-to-face interviews approach was changed to the online meetings approach using the Zoom application [3]. In this research, the phenomenon of social media adoption in zakat institutions is at an early stage of adoption (Nawi et al , 2021). The series of interviews with zakat institutions was useful for exploring and understanding respondents’ viewpoints on zakat institutions’ adoption of social media applications.…”

Section: Data Collection and Analysismentioning

confidence: 99%

Zakat institutions’ adoption of social media

Abdullah

Sharif

Saad

et al. 2023

JIABR

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Purpose This paper aims to explore the factors of social media adoption by zakat institutions. Design/methodology/approach This study uses qualitative data as the main source of evidence. Data were collected using semi-structured face-to-face interviews. Ten respondents from eight zakat institutions across Malaysia were interviewed. Judgement sampling and snowballing techniques were used to select respondents. Data analysis was done in three phases, namely, data reduction, data display and conclusion confirmation. Findings The findings of this study found perceived benefits, ease of use, accessibility, formalization, training, management push and indirect public push to be the determinant factors that contribute to the adoption of a social media application in zakat institutions. They are discussed and organized into a few groups under four categories, namely, technological, organizational and environmental contexts based on the TOE framework. Research limitations/implications This study contributes to the existing body of knowledge in technology adoption understanding with the engagement of a range of Technology Organization Environment (TOE) framework. However, for future research, quantitative data involving the zakat payers should be anticipated to further understand the issue. Practical implications Output from this study may be useful to the adoption champions within zakat institutions, such as decision-makers and marketing officers. These people can help to provide guidelines and steer managers to focus on the identified factors in this study when adopting social media. Social implications The finding from this study may help to increase the efficiency of two-way communication between zakat institutions and the community. It was found that the adoption of social media improved communication activities with the public and better handling of negative perceptions towards zakat institutions. The findings proved that using social media applications in zakat institutions can help create a better organizational image for the public by publishing instant and continuous news feeds on activities that specifically cater to the need of the asnaf. This can alleviate negative perceptions that zakat institutions are only good in collecting money, but not effective in helping the poor. Originality/value Previous zakat literature has focussed on different issues such as the determinants of zakat compliance behaviors, zakat fund management, distribution of funds, zakat information system and digital marketing; however, little is known about how and why zakat institutions adopt social media applications as a communication tool with the public. Thus, this research makes a difference by focussing on a new aspect of study in the zakat environment, which aims to explore the factors of social media adoption by zakat institutions. This study also proposes the new appropriate TOE framework to understand the adoption behaviour by the zakat institution towards social media application.

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“…The importance of personal data protection is in line with Islamic teachings. Islam attaches great importance to the protection of personal data because it is included in the right to privacy (Hayat 2007;Nawi et al 2021). This is evidenced in surah al-Hujurat verse 12 and surah an-Nur verse 27.…”

Section: Artificial Intelligence Policies and Islamic Regulationsmentioning

confidence: 99%

A Preliminary Survey of Muslim Experts’ Views on Artificial Intelligence

Nawi¹,

Yaakob²,

Ren³

et al. 2021

Islamiyyat

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There should be a great deal of concern over the extensive and still expanding application of artificial intelligence (AI) technology in Muslim life today. From the use of smartphones, drones, robots, autonomous vehicles and weapons technologies, the transformation caused by AI is significantly positive but much is still up for debate and contemplation. In fact, some Muslims may merely consider this rapid growth of AI as part of science fiction which is being popularised in movies. This incognizant view is dangerous because Muslims may not be alert to unforeseen AI impact especially when it crosses over Islamic ethical or legal limits. These interpretations should provide an appropriate context for Muslim experts today to rethink their views with regards to the transformative impact of AI on Muslim society. This preliminary study therefore, is conducted to gather Muslim experts’ professional views on AI related issues. Using a quantitative methodology approach with a cross-sectional study design, 37 experts responded to the personal, online questionnaire emailed to them. The findings generally indicate the respondents’ insensitivity towards the greater extent of AI impact on Muslim consumers at large. However, most of the respondents were agreeable on the urgent need for regulations so that AI is geared and harvested for its benefits in enhancing Muslim life. This signifies the importance of thorough and strict regulations for AI research and technology to adhere to Islamic principles. A specific framework development underpinned by Maqasid al-Shari’ah is recommended to address the various contemporary issues of AI impact.

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Potensi Infografik dalam Menangani Persepsi Negatif Netizen Terhadap Institusi Zakat di Malaysia

Cited by 4 publications

References 17 publications

Systematic literature review on Malaysia Zakat studies (2011-2023)

Systematic literature review on Malaysia Zakat studies (2011-2023)

Zakat institutions’ adoption of social media

A Preliminary Survey of Muslim Experts’ Views on Artificial Intelligence

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