Predicting factors of public awareness and perception about the quality, safety of drinking water, and pollution incidents

Benameur, Tarek; Benameur, Nassima; Saidi, Neji; Tartag, Sakina; Sayad, Hadjer; Agouni, Abdelali

doi:10.1007/s10661-021-09557-2

Cited by 21 publications

(17 citation statements)

References 86 publications

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“…Gender and level of education did not predict CS in the regression analysis and their categories were not significantly different in the non-parametric tests. Our findings are in keeping with other research indicating the more case-based nature of demographics associated with satisfaction (Dogaru et al, 2009;Doria, 2010) and the limited effect of gender in particular (Benameur et al, 2022;Dogaru et al, 2009;García-Rubio et al, 2016;Hormann, 2016;Romano & Masserini, 2020), although gender has been found to delineate differences in perception of water services in the UK (Accent, 2021). The regional variations we found in non-parametric tests matched other measures of satisfaction with water utility services, indicating higher levels of satisfaction in Scotland (as found by the UK CS Index, ICS 2021) and differential performance across England particularly with lower levels of satisfaction in London and across the south (see Accent 2021).…”

Section: Discussionsupporting

confidence: 91%

“…Binary (university degree = 1, or not = 0). A logistic regression analysis by Benameur et al (2022) found satisfaction was predicted by having a university degree. The other two categories were not included due to multicollinearity (VIF > 10) and because they were accounted for in the binary variable (i.e.…”

Section: Discussionmentioning

confidence: 99%

“…While these perceptions are recognised as broad and multi-dimensional (Bai et al, 2008;Brady & Cronin, 2001), previous studies have often focused on perceptions and preferences surrounding the technical aspects of services -e.g. taste, clarity, water quality, reliability of supply, odour from treatment works (see, for instance, Al-Ghuraiz & Enshassi, 2006;Arthur et al, 2009;Benameur et al, 2022;Doria, 2006Doria, & 2010Doria et al 2009;Ellawala & Priyankara, 2016;Lebrero et al, 2011;Ochoo et al, 2017). The non-technical aspects of services are concerned with how the service provider operates and interacts with customers (Grönroos, 1984).…”

Section: Introductionmentioning

confidence: 99%

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An Exploration of Customers’ Satisfaction with Water and Wastewater Services in the UK

Tian

Goodwin

Gallagher

et al. 2023

Water Econs. Policy

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Section: Discussionsupporting

confidence: 91%

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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An Exploration of Customers’ Satisfaction with Water and Wastewater Services in the UK

Tian

Goodwin

Gallagher

et al. 2023

Water Econs. Policy

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“… 13 , 14 Some other studies discovered that improving public awareness about water quality and how it is used facilitated the efficient operation of concerned authorities. 15 , 16 The public’s willingness to use safe drinking water is vital information for researchers and policymakers, as well as for the preservation of the environment. The public’s inclination to consume clean drinking water also depends on their level of education, age, and socioeconomic status.…”

Section: Introductionmentioning

confidence: 99%

A PLS-SEM Analysis to Check Public Willingness to Use Water from Filtration Plants Installed by Public Own Organizations; a Study of Psychological Behavior Toward Sustainable Development

Sohail¹,

Chen²

2022

PRBM

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Introduction Water is the basic need of human beings and there is no substitute for water. This research was conducted to analyze public willingness to use water from filtration plants installed by public own Organizations and which psychological factors may help them to decide to use safe water. Methods There ought to be some nudges in the right direction to encourage people to use water filters. A questionnaire was adopted from the literature for this research. PLS-SEM is used to evaluate data to check the connection among variables since it is the most recommended way for assessing and predicting explained variables to account for the largest latent variance, and PLS-SEM is one of the most effective approaches for predicting outcomes. Results PLS-SEM direct path analysis revealed that hypotheses H1-H6 were accepted and the gender and levels of education of the respondents as control variables, gender and education showed insignificant relationships with WUFWFP. Age showed a substantial relationship as a moderator variable between WQK*Age, and HC*Age with a willingness to use filter water from filtration plants=WUFWFP, while the rest of the variables showed an insignificant relationship. Discussion As per our results, H1a and H3a have a significant relationship as moderator variables between IV and DV, while H2a, H4a, H5a, and H6a did not show any relationship as moderator variables between IV and DV. Hence H1a and H3a were accepted while the rest of the moderator was rejected under this research. This study would be helpful for the decision-makers and planners to take proper sustainable measures to address the repercussions of urbanization and land use changes to protect the ecosystem.

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“…Public perception of drinking water safety, while difficult to measure, is known to influence consumers’ behavior. For example, attributes such as taste, odor, and color are often used as indicators of water purity and safety by consumers [ 30 , 31 , 32 , 33 , 34 ]. Among unpleasant flavor attributes, metallic taste is a common consumer complaint [ 3 ].…”

Section: Introductionmentioning

confidence: 99%

Characterization of Metallic Off-Flavors in Drinking Water: Health, Consumption, and Sensory Perception

Mirlohi

2022

IJERPH

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Characterization of taste- and flavor-producing metals, namely iron and copper, in drinking water is a multifaceted subject. Both metals are essential nutrients, can be toxic, and are known to produce unpleasant tastes and flavor sensations in drinking water. Ingestion of trace metal contaminants through drinking water is a probable source of human exposure. Biochemical mechanisms of metallic flavor perception have been previously described; however, less is known about how variations in salivary constituents might impact individuals’ sensitivities to metallic flavors and beverage consumption behaviors. This research presents findings from in vitro experiments, using artificial human saliva, to better understand the role of salivary lipids and proteins on metallic flavor production as measured by biomarkers of metal-induced oxidative stress. The results indicate that metal-induced lipid oxidation, as measured by thiobarbituric acid reactive substances (TBARS), is dominated by salivary proteins, is slightly inhibited in the presence of salivary nitrite, and is detectable by the TBARS method at and above respective concentrations of 9 µM (0.5 mg/L) and 90 µM (5 mg/L), which are both above the aesthetic standards for iron (0.3 mg/L) and copper (1.0 mg/L) in drinking water. Preliminary study with human subjects indicated that reduction in metallic flavor sensitivity, as measured by the best estimate flavor threshold for ferrous iron among 33 healthy adults aged 19–84 years old (22 females), corresponded with reduced drinking water consumption and increased caloric beverage intake among older subjects (>60 years), as determined by a validated self-reported beverage intake questionnaire. These findings provide insights for further research to examine how salivary constituents can impact humans’ sensory abilities in detecting metallic off-flavors in water, and how reduced metallic flavor sensitivity may influence beverage choices and drinking water consumption.

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Predicting factors of public awareness and perception about the quality, safety of drinking water, and pollution incidents

Cited by 21 publications

References 86 publications

An Exploration of Customers’ Satisfaction with Water and Wastewater Services in the UK

An Exploration of Customers’ Satisfaction with Water and Wastewater Services in the UK

A PLS-SEM Analysis to Check Public Willingness to Use Water from Filtration Plants Installed by Public Own Organizations; a Study of Psychological Behavior Toward Sustainable Development

Characterization of Metallic Off-Flavors in Drinking Water: Health, Consumption, and Sensory Perception

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