“…On the other hand, the evaluation of job satisfaction according to Carrero (2011), allows us to identify those factors that have positively or negatively influenced the achievement of job goals and thereby determine the actions that permanently guarantee compliance. In this regard, the literature mentions various related variables such as economic perception (Escobedo, Hernández, and Rico, 2016), employment benefits (Mendoza and Martha, 2019), recognition (Erazo, Álvarez and Serna, 2018), the relationship with colleagues (Linarez, Maldonado, and Gutiérrez, 2018), the supervision of the boss (Benedito, Bonavia, and Llinares, 2008), working conditions (Molina, Avalos, Valderrama, and Uribe, 2009) and freedom of action (Robbins and Judge, 2017), among others.…”