2023
DOI: 10.1108/jeim-03-2023-0119
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Privacy paradox resolution in mHealth: the moderating effect of rationality degree

Guang Zhu,
Fengjing Li,
Yi Yan
et al.

Abstract: PurposeThe collection and use of personal medical information for mobile health (mHealth) service raise significant privacy concerns. In this context, this study aims to explore the privacy paradox and its impact from the perspective of paradox resolution.Design/methodology/approachBased on social support theory and privacy calculus theory, this study first studies the effect of social support on perceived benefits, and explores the moderating effect of perceived health status on the privacy trade-off process.… Show more

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Cited by 3 publications
(1 citation statement)
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“…Disclosure behavior could be primarily motivated by the benefits of social media use rather than by privacy risks. This may be attributed to the overestimation of perceived benefits and underestimation privacy risks due to incomplete information and bounded rationality (Zhu et al. , 2023b).…”
Section: Discussionmentioning
confidence: 99%
“…Disclosure behavior could be primarily motivated by the benefits of social media use rather than by privacy risks. This may be attributed to the overestimation of perceived benefits and underestimation privacy risks due to incomplete information and bounded rationality (Zhu et al. , 2023b).…”
Section: Discussionmentioning
confidence: 99%