Proactive and reactive e-government services recommendation

Ayachi, Raouia; Boukhris, I.; Mellouli, Sehl; Amor, Nahla Ben; Elouedi, Zied

doi:10.1007/s10209-015-0442-z

Cited by 37 publications

(14 citation statements)

References 34 publications

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“…Web-based public (i.e., government) information resources have largely contributed to the procurement of quality services and access to reliable information. These different-purpose resources have taken over many of the traditional non-digital practices toward the attainment of public services and information [ 1 ]. This has significantly expanded, especially within the major reliance on the Web and the prevalence of ubiquitous technologies for accessing Web resources, as observed nowadays.…”

Section: Introductionmentioning

confidence: 99%

Evaluating the accessibility of public health websites: An exploratory cross-country study

Alajarmeh

2021

Univ Access Inf Soc

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Public health websites are regarded as official references that citizens of any country rely on for domestic and individual health affairs. For people with disabilities, public health resources are often of greater importance; they additionally provide disability context-specific information. However, to leverage the benefits of such resources for the widest demographic groups, Web accessibility requirements should be met at an acceptable level (e.g., WCAG 2.0, Level AA). This study evaluates the accessibility of a number of public health websites from 25 countries. The choice of the selected websites is determined by the extent of the COVID-19 outbreak in the corresponding countries and their rank as of late April, 2020. Ultimately, this study aims at shedding light on the current situation of accessibility to health information and pinpointing the aspects where accessibility to information falls short in public health websites. Using different evaluation tools, the overall results show that the vast majority of public health websites, of a number of different countries, still have many critical accessibility barriers, especially with regards to the perception of information and operability of the interface items. The findings of this study suggest a need for major efforts toward ensuring accessible public health resources in most of the evaluated websites. As this pattern has repeatedly occurred in many relevant studies in different parts of the world, legislation along with educating Web developers regarding Web accessibility requirements and universal design principles become an urgent necessity.

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Section: Introductionmentioning

confidence: 99%

Evaluating the accessibility of public health websites: An exploratory cross-country study

Alajarmeh

2021

Univ Access Inf Soc

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“…O trabalho de [Ayachi et al 2016], relata o sistema de recomendação proativo e reativo utilizado no governo de Quebec, que oferece serviços do governo eletrônico personalizado e inteligente por meio de seu portal. Personalizar o perfil do usuário permite que os portais governamentais se tornem mais eficientes, atraindo os cidadãos a utilizarem os serviços online.…”

Section: Trabalhos Relacionadosunclassified

“…Dessa forma teríamos um portal com duas das possibilidades sugeridas no artigo de [Ayachi et al 2016], adaptada para o portal do governo do Brasil conforme exemplifica a Figura 1.…”

Section: Proposta De Criação De Auto Perfil No Portal Do Governo Eletrônico Para Recomendar Serviços Aos Cidadãosunclassified

Modelo Conceitual para Sistemas de Recomendação voltados a Governo Eletrônico com o uso do Cadastro Base do Cidadão

Moisinho¹,

Silva²,

Silva³

et al. 2021

Anais Do Workshop De Computação Aplicada Em Governo Eletrônico (WCGE 2021)

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Este artigo propõe um modelo conceitual para o desenvolvimento de sistemas de recomendação voltado a serviços de governo eletrônico aos cidadãos, utilizando técnicas de personalização e o “Cadastro Base do Cidadão'', junto com a noção de auto perfil. Questões éticas relacionadas aos processos de coleta e tratamento de grandes quantidades de dados são discutidas e, a partir disso, é proposto o auto perfil, visando garantir ao usuário o direito de autodeterminação informacional. O modelo segue um conceito de sistema de recomendação híbrido e com soluções reativas e proativas.

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“…The information collected is then used in a time markov chain. In [32], the authors used the users' behaviour patterns extracted from social networks to develop a personalized recommender system for e-government services.…”

Section: A Proactive Recommender Systemsmentioning

confidence: 99%

Situation assessment for non-intrusive recommendation

Akermi

Faiz

2018

2018 12th International Conference on Research Challenges in Information Science (RCIS)

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With the rapid growth of mobile applications, the user is increasingly confronted with a lot of information and tend to reject notifications sent by applications installed within his/her mobile device. This rejection affects the performance of many systems, especially proactive recommender systems. Therefore, it is no longer enough for a recommender system to determine what to recommend according to users' needs, but it also has to deal with the risk of disturbing the user during the recommendation process. We believe that the several embedded applications within the user's device along with other parameters could help understand and assess the user's interruptibility in some situations. In this paper, we address intrusiveness within a proactive recommendation approach that makes use of the user's context and the applications embedded within the user's mobile device in order to assess the intrusiveness level of a given situation before recommending.

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Proactive and reactive e-government services recommendation

Cited by 37 publications

References 34 publications

Evaluating the accessibility of public health websites: An exploratory cross-country study

Evaluating the accessibility of public health websites: An exploratory cross-country study

Modelo Conceitual para Sistemas de Recomendação voltados a Governo Eletrônico com o uso do Cadastro Base do Cidadão

Situation assessment for non-intrusive recommendation

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