Abstract--This paper presents the concept of provision of differentiated quality of electricity supply based on customers' requirements in distribution networks. To fulfill this concept, five new gap indices are proposed to reflect the satisfaction of the received power quality (PQ) performance compared to the thresholds which are set based on customers' requirements regarding the performance of individual PQ phenomenon or the aggregated PQ performance. Using these new indices as objective functions, an optimisation based mitigation strategy is proposed to carry out the strategic placement of different FACTS devices based on the analysis of PQ performance and sensitivity analysis. In this methodology, greedy algorithm is applied to search the optimal mitigation scheme in order to enable the provision of differentiated PQ levels. The feasibility of the proposed mitigation methodology is demonstrated using large scale generic distribution network. The advantages and disadvantages of using the proposed indices as the optimisation objective functions are also analysed in the paper.Index Terms-Quality of supply, power quality, mitigation strategy, FACTS devices.
I. INTRODUCTIONower quality (PQ) issues continue to attract significant attention from both utilities and customers. Among PQ phenomena that attract the most attention are voltage sags, voltage unbalance and harmonics. Voltage sags cause frequent disruptions to industrial processes and malfunction of electronic equipment; voltage unbalance issues cause overheating, accelerated thermal ageing of equipment and reduction of efficiency of the load and overall network [1]; and harmonics (voltage distortion) cause thermal stress, insulation stress and load disruption to both power system equipment and customer's equipment [2]. These PQ phenomena result in substantial financial losses to both utilities and industries. Furthermore, the increasing level of penetration of intermittent, power electronics connected renewable resources, electric vehicles and other power electronics interfaced loads results in increasing variability of PQ in power systems. With more sensitive equipment/devices connected to the grids, it is essential to provide acceptable quality of supply as required by customers. To ensure this, a number of international PQ standards, e.g., EN 50160 and IEC 61000 series, have been set up to provide guidelines to utilities regarding the acceptable levels of PQ supply.In reality, requirements on PQ performance vary from area to area (e.g., commercial, residential and industrial areas), depending on the sensitivity of customers' processes and equipment to specific PQ phenomena. Considering different PQ requirements by different parties involved in electricity supply chain, costs associated with PQ mitigation and willingness to contribute to PQ mitigation by different market players, the idea of provision of differentiated levels of quality of supply to different customers in different zones is becoming more and more acceptable. This approach will improve the...