“…Ideally, both patients and therapists carry a sense of social responsibility to use the HMO resources in a caring way (Adler, 1963; Spoerl, 1974), appreciating that there are other HMO members waiting for psychotherapeutic services. Utilization review is distinct from quality assurance (Chestnut et al, 1987), which assesses what care the patient received. The two procedures need to be kept separate to avoid conflicts of interest.…”