2004
DOI: 10.1348/096317904774202171
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Process tracing of complex cognitive work tasks

Abstract: Process tracing has become popular as a means of analysing a person's cognitive activities during complex work tasks. These tasks may be real or simulated. Despite the popularity of process tracing, no single methodology or prescribed set of techniques has emerged from the literature. There is variation in both the goal of process tracing and how it is carried out although unfortunately its nature and accompanying justification are often not made explicit. This paper proposes a four‐stage generic model of proc… Show more

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Cited by 37 publications
(41 citation statements)
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“…Regarding the nature of the coding process followed, a mix of top-down and bottom-up approach to coding was taken (Ericsson andSimon 1984, Patrick andJames 2004). A theoretical base was already established (the initially defined modelling topics), which enabled a top-down approach.…”
Section: The Subjectsmentioning
confidence: 99%
“…Regarding the nature of the coding process followed, a mix of top-down and bottom-up approach to coding was taken (Ericsson andSimon 1984, Patrick andJames 2004). A theoretical base was already established (the initially defined modelling topics), which enabled a top-down approach.…”
Section: The Subjectsmentioning
confidence: 99%
“…In the context of medical image interpretation, it is also common to ask the participants to report on the findings and final diagnosis either orally or in writing. As Patrick and James (2004) pointed out, ideally, verbal reports should be collected immediately after task completion while the participant's short-term memory still holds relevant information. According to the authors, when there is a need to rely on the participant's long-term memory, some type of retrieval cues should be designed.…”
Section: Retrospective Reportingmentioning
confidence: 99%
“…In fact, it has been argued in the context of occupational psychology that complex cognitive work tasks should be studied by integrating various sources of information, including eye movement data, when appropriate, with verbal reports (Patrick & James, 2004;Gegenfurtner et al, 2017). Patrick and James (2004) stressed that process tracing involves four stages, and important decisions have to be made in each stage.…”
Section: Introductionmentioning
confidence: 99%
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“…Process tracing is a broad term referring to any technique that measures dynamic changes in cognitive or affective processes (Kuhberger, Schulte-Mecklenbeck, & Ranyard, 2010). Process tracing techniques have been used in experiments ranging from simplified pseudo-diagnostic tasks with four items of information available (Covey & Lovie, 1998), through to the analysis of decision processes in field studies (see Patrick & James, 2004; for a review see Riedl, Brandstatter, & Roithmayr, 2008). However, experimental process-tracing techniques have been largely constrained to option comparison tasks with limited ambiguity and depth of information.…”
Section: Introductionmentioning
confidence: 99%