Productivity and errors in two keying tasks: A field study.

Klemmer, E. T.; Lockhead, Gregory R.

doi:10.1037/h0048461

Cited by 35 publications

(12 citation statements)

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“…The authors also analyzed studies that reported the mean and standard deviation of actual employee production or output rather than performance ratios for non-piecework compensation systems (Barnes, 1958;Klemmer & Lockhead, 1962), piecerate compensation systems (Barnes, 1937(Barnes, , 1958Viteles, 1932) and uncertain compensation systems (Wechsler, 1952).…”

Section: Estimates Based On Proportional Rulesmentioning

confidence: 99%

The Utility of Selection for Military and Civilian Jobs

Zeidner¹,

Johnson²

1989

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9 0 0IDA Log No. HOl 89-34657 DEFINITIONS IDA publishes the following docunt to report the results ot its work. ReportsReports ae the most authoritative and most carefully considered products IDA publishes. They normally embody results of major projects whic (al ham a direct bori on decisions affectng major programs, or (hi address issues of significant concern to the Executive Branch, the Congress and/or the public, or (c) address issues that have significant economic implications. IDA Reports are reaiwed by outside paels of experts to ensure their high quality and relevance to the problem studied, and they e release by the President of lDA. Group ReportsGroup Reports record the findings and results of IDA establihed working grups and panels composed of senior individuals addressing major issues which otherwise would be the subject of an IDA Report. IDA Group Re porS ame reiewed by the senior individuals responsible for the pra-t and oth a selected by IDA to ensure thn high quality and relevance to e problem studied, and am releasd by the President of IDA. PapersPapers. also authoritative and carefully considered prodt of IDA, address stuJies that ar nrowe in scope than tOe com in Reports. IDA Papers are eviewd to ensure that they meet the high standards expected of reid papers in professional journals or f nn Agency t. DocumentsIDA Documents are used for the convenence of the sponsors or the analysts (a) to record 0 substantiv work done in qu ck reaction studie (b) to rcord the poeedings of contrenoes and meewtinp (c) to make ailab preliminy and tetativ results of analyses. (d) to recod data developed in the course of an investigation, or (e to forward Information tht is assoolly unanalyzed and unvalualed. The review of IDA Documents is suited to their contrn and inted use The work rpored in this document was conducted under contact MOA 903 64 C 0031 for the Department of Defense. The publication of this IDA Paper does not indicate endorment by the Department of Defense, nor should the content be constued as reflecting the official position of that Agency.SThis Paper has been eviewed by IDA to assure that it meets the high standards of 0 thoroughness, objectivity, and appropriate analytical wthodollo and At the results, conclusions and recommendation e properly supported by the mat al presented. Approved for pu srui, u 0l ,ram ,,mn mmm mmmunmu a REPORT DOCUMENTATION PAGE FomApproved OMB No. 0704-018

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Section: Estimates Based On Proportional Rulesmentioning

confidence: 99%

The Utility of Selection for Military and Civilian Jobs

Zeidner¹,

Johnson²

1989

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“…The few studies available in the literature on performance reliability (e.g., Klemmer & Lockhead, 1962;Owens, 1942, Rothe & Nye, A 1958 indicate consistently that intra-individual differences in performance are significant. Thorndike (1949) Iinconsistency in performance) and extrinsic unreliability (due to sources of variability which are external to job demands or individual behavior).…”

Section: 4mentioning

confidence: 99%

AFHRL Conference on Human Appraisal: Proceedings Held at San Antonio, Texas, 19-21 March 1979

Mullins¹

1981

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“…Keyboard A/Logic 1 As you notice, this arrangement is a familiar one. The numbers are ' iarranged in the same location as they are on pushbutton telephones (show location ot 1, 2) 3, 4,5,6,7,8,9., 0). The alphabet has been assigned to the keys " through 9 with three letters on each key.…”

Section: General Informationmentioning

confidence: 99%

“…Depress the key which has the letter on it which you want. 2,3,4,5,6,7,8,9,0), the letters have been assigned keys 2 through 0, with three letters on each key, the exception is the "4" key which has only the two letters, "A" and "B". Notice, there is a left, center, and right position for a letter on a key.…”

Section: Afwa'l-tr-31-3104mentioning

confidence: 99%

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A Performance Based Evaluation of Keying Logics for Alphanumeric Keyboards

Butterbaugh¹

1981

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Four keying Logics for the entry of alphanumeric characters were evaluated. The Logics were se ected based on their compatability with current keyboard designs being used for the pilot-aircraft interface involving communications, navigation and other aircraft subsystems. Each of four groups of seven subjects learned one of the Logics and their performance was recorded on an alphanumeric ktying task. Performance measures were keying speed and keying accuracy for alphabetic characters, numeric characters, character strings, and total list. A A keying Logic utilizing individual keys (36) for each alphabetic and j . numeric character was significantly superior to other Logics which used push-button telephone type keyboards, with regard to keying time. With regard to keying accuracy, all Logics performed equally well, with an error rate of approximately 0.5 percent. Significant performance differences among the three matrix keyboard Logics were inconsistent. Of these, one utilizing the telephone arrangement was most accurate.-Research is recommended to further examine keying performance in the learned state, as well as under more realistic conditions.,.

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Productivity and errors in two keying tasks: A field study.

Cited by 35 publications

References 0 publications

The Utility of Selection for Military and Civilian Jobs

The Utility of Selection for Military and Civilian Jobs

AFHRL Conference on Human Appraisal: Proceedings Held at San Antonio, Texas, 19-21 March 1979

A Performance Based Evaluation of Keying Logics for Alphanumeric Keyboards

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