2021
DOI: 10.1108/jpcc-10-2020-0078
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Professional community and student engagement in higher education: rethinking the contributions of professional staff

Abstract: PurposeScholarly studies on student engagement are mostly focused on the perceptions of students and academic staff of higher education institutions (HEIs) with a few studies concentrating on the perspectives of professional staff. To address this knowledge gap, this paper aims to examine how professional staff who are members of a professional community perceive their contributions to enhancing student engagement in a university.Design/methodology/approachData for the current study were gathered using semi-st… Show more

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Cited by 6 publications
(4 citation statements)
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“…A lack of trust may prevent students’ active participation, which is crucial for the acquisition of entrepreneurial competencies. Also, an important element of engaging in the learning process is lecturers’ feedback on students’ performance (Owusu-Agyeman and Moroeroe, 2021). Research has confirmed that the acceptance of feedback depends on the source’s approval and credibility, which indicates that trust influences a feedback receiver’s evaluation of feedback’s value and reliability (van Gennip et al , 2010).…”
Section: Trust In Entrepreneurship Educationmentioning
confidence: 99%
“…A lack of trust may prevent students’ active participation, which is crucial for the acquisition of entrepreneurial competencies. Also, an important element of engaging in the learning process is lecturers’ feedback on students’ performance (Owusu-Agyeman and Moroeroe, 2021). Research has confirmed that the acceptance of feedback depends on the source’s approval and credibility, which indicates that trust influences a feedback receiver’s evaluation of feedback’s value and reliability (van Gennip et al , 2010).…”
Section: Trust In Entrepreneurship Educationmentioning
confidence: 99%
“…This strategy increases student satisfaction and helps build a stronger and more confident relationship between students and the university administration. (Esterhazy & Damşa, 2019;Hughes et al, 2020;Owusu-Agyeman & Moroeroe, 2022) In a broader context, this Tadulako University initiative reflects a paradigm shift in higher education management, where a student-and technology-oriented approach is becoming increasingly important. Implementing integrated information systems and digital services facilitates more open and transparent policies, providing broader and more flexible access to a range of services for students.…”
Section: Introductionmentioning
confidence: 99%
“…The situation of communicating with cultures between different countries belongs to cross-cultural communication. Teachers of international Chinese language education need to be aware of the awareness of intercultural communication and intercultural sensitivity, so as to cultivate the perspective and thinking of the third space, which will help teachers of international Chinese language education to form a third identity in conducting intercultural teaching and communication [3] ISSN 2663-8169 Vol.…”
Section: Introductionmentioning
confidence: 99%