“…These tools are usually used interchangeably or complementarily in particular PR task fields” (Tworzydło, 2017, p. 41). In the communication and relation‐building process, we can distinguish internal communication, crisis management, media relations (including developing e‐PR segment and cooperation with influencers), investor relations and relations with other external groups that are built, for example, by sponsorships, public affairs, lobbying or CSR strategy (Tworzydło, Szuba & Zyczyński, 2019). Based on many years of research made by the authors of publications devoted to the diagnosis of the condition of the PR industry, the list of the above elements should be supplemented with the corporate identity management through visual identification, events setup, analytics and research projects or actions aiming to strengthen the image of a company (employer branding), a person (personal branding) and government entities (governmental relations).…”