Proposal of Indicators for Intellectual Capital in Higher Education

Abstract

The objective of the chapter is to provide a proposal of indicators of intellectual capital in higher education for the organizations that comprise it. The importance of valuing intellectual capital in educational organizations is to measure their contributions to society, which complement the financial landscape and allow comparison between similar institutions, in order to compare their performance. Therefore, the conclusion of carrying out this process in higher education is 1) providing adequate information on the value of HEIs to society, 2) assessing and directing the response capacity of the organization towards the needs of the productive and services sector (interest groups), 3) orienting the development of the components of intellectual capital towards a knowledge management that allows to solve in an efficient way the problems of the society, and 4) optimizing the human talent of the institution for the achievement of the organizational objectives.

Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

“…, 2020). Several researchers (Edvinsson and Malone, 1997; Rodrigues and Dorrego, 2008) emphasised that structural capital represents the real ability of the organisation to, in the process of transporting and storing intellectual materials, protect them from loss and damage over time and improve the knowledge infrastructure of the organisation (De Pablos, 2004; Espinosa, 2019; Pandey and Dutta, 2013). Organisational success can be achieved by using these processes and procedures to develop innovative organisational activities that can help the organisation achieve a competitive advantage (Hejazi et al.…”

“…The importance and role of relational capital and innovation performance have been widely discussed in the literature (Sardo and Serrasqueiro, 2017). Relational capital includes a set of social, institutional and economic relationships and networks that the organisation forms through its interaction with stakeholders in their various activities (Espinosa, 2019; Saad and Jedin, 2016). Relational capital can be represented by the added value of the social relations inside and outside the organisation (Lenart-Gansiniec, 2016).…”

Can intellectual capital promote the competitive advantage? Service innovation and big data analytics capabilities in a moderated mediation model

“…AlQershi et al. (2020), Espinosa (2019) and Valeri and Katsoni (2021) confirmed that companies' strategic use of their formal and informal social relationships improves the exchange of knowledge between the external environment and the company as well as of experiences and knowledge amongst individuals within the company (Buenechea-Elberdin et al. , 2018a, b; Ryu et al.…”

“…They confirmed SC provides the ability to achieve sustainable CAs by transferring and storing knowledge and sharing that knowledge within the company. This helps the company retain knowledge and thus improve operations and activities as well as organisational performance by directing these capabilities towards innovation (Espinosa, 2019; Hejazi et al. , 2016).…”

“…The innovation literature has shown a positive relationship exists between RC and innovation (Sardo and Serrasqueiro, 2017). AlQershi et al (2020), Espinosa (2019) and Valeri and Katsoni (2021) confirmed that companies' strategic use of their formal and informal social relationships improves the exchange of knowledge between the external environment and the company as well as of experiences and knowledge amongst individuals within the company (Buenechea-Elberdin et al, 2018a, b;Ryu et al, 2021). Similarly, RC can improve a company's innovation level by forming partnerships with suppliers and customers, which leads to a better response to those parties' preferences (Abd-Elrahman and Kamal, 2020;Seo, 2020;Widayanti and Damayanti, 2020).…”