Proposta de metodologia de avaliação e diagnóstico de gestão hospitalar

Portela, Odete Teresinha; Schmidt, Alberto Souza

doi:10.1590/s0103-21002008000500011

Cited by 9 publications

(7 citation statements)

References 3 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The idea of quality in healthcare permeates treaties of ancient civilizations. It was initially mentioned in the code of Hammurabi, in Babylon, and in the writings of Hippocrates 19 . Although not a new topic, the initial efforts were fragmented and not correlated 20 .…”

Section: The History Of Healthcare Qualitymentioning

confidence: 99%

The history of quality and safety of the surgical patient: from the initial standards to the present day

Tomasich

Oliveira

et al. 2020

Rev. Col. Bras. Cir.

View full text Add to dashboard Cite

There are currently various concepts related to quality, which have been implemented by many hospitals and other healthcare institutions. The search for continuous improvement, the implementation of a quality culture and hospital accreditation have also been common, in these institutions. However, the history of hospital audits and accreditation is complex and full of dynamic concepts. The American College of Surgeons was pioneer in publishing, more than a century ago, the first document pertaining quality standards. After that, various programs and concepts have been developed and remodeled by distinct entities. In this article, we briefly review the history of quality in the world and Brazil. We also discuss related concepts regarding its assessment in healthcare.

show abstract

Section: The History Of Healthcare Qualitymentioning

confidence: 99%

The history of quality and safety of the surgical patient: from the initial standards to the present day

Tomasich

Oliveira

et al. 2020

Rev. Col. Bras. Cir.

View full text Add to dashboard Cite

show abstract

“…O uso extensivo dos indicadores por organizações de saúde além de mensurar, estimula muitas ações para a melhoria de processos gerenciais e assistenciais, gerando resultados institucionais mais satisfatórios e eficientes (PORTELA; SCHMIDT, 2008 O serviço de assistência farmacêutica funciona 24 horas e conta com 3 farmacêuticos com jornada de 30 horas semanais, sendo 1 deles Responsável Técnico. A equipe é formada por 21 funcionários com jornada de 40 horas semanais: 1 auxiliar administrativo; 2 auxiliares de almoxarifado; 1 unitarizador, além de 4 técnicos em atividade na farmácia do centro cirúrgico (2 diurnos e 2 noturnos); 4 plantonistas noturnos da dispensação e 9 plantonistas diurnos para dispensação.…”

Section: Introductionunclassified

Análise Dos Resultados Da Aplicação De Práticas Gerenciais Na Logística De Estoque De Uma Farmácia Hospitalar

Silva

Castilho

Guilarducci-Ferraz

2020

RAHIS

View full text Add to dashboard Cite

* Aos amigos do hospital em estudo que contribuíram para a realização desse trabalho.Revista de Administração Hospitalar e Inovação em Saúde Vol. 14, n.2 ▪ Belo Horizonte, MG ▪ ABR/JUN 2017 Análise dos Resultados da Aplicação de Práticas Gerenciais na Logística de Estoque de uma Farmácia Hospitalar 15 RESUMO O presente estudo propôs como objetivo melhorar o desempenho de uma farmácia hospitalar de um hospital privado de Minas Gerais através da implementação de técnicas gerenciais, sendo os resultados monitorados por indicadores. O trabalho constitui um estudo de caso envolvendo o uso de indicadores de gestão para elaboração de plano de ação e monitoramento de resultados na logística de medicamentos e materiais médico-hospitalares. A coleta de dados foi realizada pelo próprio pesquisador no período de janeiro a dezembro de 2014. Observou-se que os indicadores de cobertura de estoque, compras de urgência, compras de não padronizados e perdas apresentaram no ano de 2014 uma redução em relação ao ano de 2013, decorrente das técnicas gerenciais aplicadas. Após implementação dos planos de intervenção, concluiu-se que mudanças como estabelecimento de um processo de programação de compras sistematizado, reestruturação do processo de padronização e gerenciamento das perdas mensais, podem amenizar diversos problemas verificados no setor, concluiu-se que alguns pontos críticos como o processo de devolução, necessitam de uma intervenção mais abrangente para que possa atingir os índices esperados.Palavras-chave: Logística. Administração Hospitalar. Indicadores de Gestão. ABSTRACTThe present study aims to improve the performance of a hospital pharmacy from a private hospital in Minas Gerais through the implementation of managerial techniques. The obtained results were monitored by these indicators. The work consists in a case study involving the use of management indicators generating as a result, an action plan and the results in the logistics of medicines and hospital materials. The data was collected by the researcher in the period from January to December 2014. It was noted that inventory coverage indicators, urgent purchases, non-standard purchases and losses presented in the year of 2014 achieved a reduction relative to the year of 2013, arising from the managerial techniques applied. After the implementation of the intervention plans, it was concluded that changes such as a process of systematical purchase program, restructuration of the process of standardization and management of monthly losses can alleviate several problems verified in the sector, it was concluded that some critical points such as the devolution process require a more comprehensive intervention so that it can reach the expected indices.

show abstract

“…Hospital accreditation is an external evaluation methodology, contracted voluntarily by health organizations. According to Portela and Schmidt (2008) and Jaafaripooyan, Agrizzi and Akbari-haghighi (2011) the objective of accreditation is to improve the service delivery quality of health organizations. Accreditation allows the continuous improvement of healthcare, and guarantees effectiveness of care in all organizations providing health services.…”

Section: Introductionmentioning

confidence: 99%

Management control levers in hospitals: the influence of accreditation on other management control systems

et al. 2020

View full text Add to dashboard Cite

The objective of this study is to identify the influence of accreditation on management control systems (MCS) before and after implementation. A survey was performed, with a sample of 92 respondents (professionals responsible for implementing accreditation) and a t-test was used to evaluate the difference between the two samples (before and after accreditation). The results show that after accreditation, management control systems (beliefs, boundary, diagnostic, and interactive control systems) had seen significant improvements, leading to better management and quality of the health services provided. In the face of growing demands from the health sector, analyzing the balanced use of management techniques that improve organizational control in companies is expected to contribute to better service delivery and maximization of generally scarce resources.

show abstract

Proposta de metodologia de avaliação e diagnóstico de gestão hospitalar

Cited by 9 publications

References 3 publications

The history of quality and safety of the surgical patient: from the initial standards to the present day

The history of quality and safety of the surgical patient: from the initial standards to the present day

Análise Dos Resultados Da Aplicação De Práticas Gerenciais Na Logística De Estoque De Uma Farmácia Hospitalar

Management control levers in hospitals: the influence of accreditation on other management control systems

Contact Info

Product

Resources

About