Public management of smart cities: European experience

Abstract

The article presents a rethinking of the results of research in the field of smart city management based on publications in Spain and the Netherlands. Three areas of research have been identified. The first one offers scientific studies of smart city management and recommendations for improving the effectiveness of smart management based on a clear understanding of the degree of legitimacy of decision-making. The author considers these processes in comparison with the Russian scientists approaches, and focuses on the important conclusion of foreign scientists that technology alone will not make the city smarter: the construction of a smart city requires a political understanding of technology, a process approach to management, an emerging smart city, and a focus on both economic benefits and other public values. The second group of articles, considered by the author, presents a more comprehensive view of the concepts of smart cities, with smart governance, combining, presumably, innovative structures and new technologies, new communication channels aimed at the constant functioning of the city management system and the environment for cooperation and citizen engagement. The third group of publications deals with critical aspects of the development of smart governance in practice and the resulting consequences, in particular, the reassessment of the ability of the private sector to develop and implement intelligent technologies, the predominance of a technocratic approach to decision-making, the inability to ensure impartiality and objectivity, the lack of the ability to analyse urban data, cloud computing on digital platforms to stimulate production in a collaborative environment. Their conclusion about the need for “smart management” to pay attention to the processes of socio-spatial development is quite correlated with the conclusions of Russian scientists.

Transformasi Digital Dan Partisipasi Masyarakat: Mewujudkan Keterlibatan Publik Yang Lebih Aktif

“…Di sisi lain, teori dampak teknologi digital menjelaskan bagaimana teknologi dapat mempengaruhi interaksi sosial, komunikasi, dan partisipasi. Teori ini menguraikan bahwa teknologi digital dapat mempercepat dan mempermudah akses warga terhadap informasi serta meningkatkan jangkauan interaksi mereka dengan lembaga publik (Mergel et al, 2019;Zakharova, 2022).…”

“…Dengan memahami konsep ini, penelitian ini dapat mengidentifikasi bagaimana transformasi digital dalam organisasi publik tidak hanya memengaruhi cara organisasi berinteraksi dengan masyarakat, tetapi juga bagaimana dampaknya pada budaya organisasi, tata kelola, dan pola pikir yang akhirnya berkontribusi pada tingkat partisipasi yang lebih tinggi dan lebih inklusif (Zakharova, 2022).…”

Perceptions of Finns with chronic diseases about factors affecting their eHealth literacy: A qualitative interview study

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