Public Value through Innovation: Danish Public Managers’ Views on Barriers and Boosters

Thøgersen, Ditte; Waldorff, Susanne Boch; Steffensen, Tinne

doi:10.1080/01900692.2020.1750030

Cited by 8 publications

(4 citation statements)

References 24 publications

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“…To unambiguously define what is valuable and useful in the public sector context is hard, and it is a matter of perspective. Still, many definitions of innovation contain positive connotations of 'usefulness' as if the constructs were self-evident (Brown & Osborne, 2013;Sveiby et al, 2012;Thøgersen et al, 2021). In addition, something that is useful or valuable to someone may produce unfavourable consequences for someone else.…”

Section: Defining Innovationmentioning

confidence: 99%

“…Public sector organisations, like municipalities, are important for the maintenance of social functions and the provision of welfare services in the daily lives of citizens. However, the public sector faces an increasing number of challenges such as climate change, population aging, and rapid technological advancements (Demircioglu, 2020;OECD, 2017;Thøgersen et al, 2021;Wihlman et al, 2016). Considering these challenges, as well as the pressure on resources and citizens' demand for more accessible and personalised public services, new solutions are needed to maintain a high level of service to citizens in the future (Albury, 2011;Vivona et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

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Employee-driven innovation in the public sector : At the intersection of innovation support and workplace conditions

Lidman

2023

Linköping Studies in Behavioural Science

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The overall aim of this thesis is to contribute knowledge about employee-driven innovation (EDI), with a particular focus on conditions in the workplace when innovation support is introduced in municipal contexts. The thesis is based on 23 qualitative interviews with managers, employees, and innovation coaches from three municipal sites in Sweden where innovation support has been implemented. The four included studies examine how innovation support is set up, what role first-line managers play, what drives employees to engage in EDI, and the outcomes of innovation work in the studied cases.The thesis' results show how innovation support was set up as parallel structures operating independently from regular municipal operations, which made it difficult for employees and managers to connect and integrate innovation work with everyday work. Furthermore, the results show how the studied municipalities did not define clear objectives for working with innovation, which in turn resulted in a multitude of inextricably linked negative effects for the innovation support operations, the managers, the employees, and the outcome of the innovation work. In addition, the study results demonstrate the importance of providing rich environments for learning and innovation in the workplace, to consider and support employee engagement in public sector innovation and to support the entire innovation process, including the implementation phase.The first conclusion drawn is that employee-driven innovation work happens at the intersection of innovation support and current workplace conditions. This implies that support measures need to be integrated into employees' everyday work to create favourable conditions for EDI. The second conclusion is that it is imperative for municipal organisations intending to support EDI to define objectives for working with innovation and to anchor and communicate these objectives throughout the organisation.

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Section: Defining Innovationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Employee-driven innovation in the public sector : At the intersection of innovation support and workplace conditions

Lidman

2023

Linköping Studies in Behavioural Science

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“…In an era of economic globalization and informatization, public institutions worldwide are required to provide higher quality of public service in response to demands from citizens (Wu & Walker, 2020). Access to a unique dataset permits a comprehensive study across the entire Danish public sector, centered on public managers’ perceptions of value created by public innovation (Thøgersen et al, 2021). There is increasing interest in analyzing job satisfaction and innovation in organizations (Demircioglu, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

The Improvement Policy Design of Public Procurement Process for the Public Management Innovation in South Korea

Yoon

2023

Sage Open

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We introduce and study in this paper the policy design improvement regarding the public procurement process for public management innovation. Public procurement is obtained transparently and efficiently at the exact cost of goods, constructions, services, among others. In addition, it has decreased the national budget and supported the national economic development. Most of the major contributions of public procurement included support for small businesses, jobs, and balanced regional development. Nevertheless, a lot of issues have become apparent during the public procurement process, thus requiring preventive measures. The aim of this study is to demonstrate an enhanced public procurement process and develop efficient policies in the future. For this reason, we investigated the issues regarding South Korea’s public procurement process, and concentrated on policy improvement. It is our intention to provide a highly efficient global public procurement process that can be used as an academic paper that will help in developing South Korea’s public procurement process and policy direction.

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“…Research on innovation in public administration and management has provided crucial knowledge about the barriers and drivers of innovation (Cinar et al , 2019; Thøgersen et al , 2021; Walker, 2014), about innovation in governance (Moore and Hartley, 2008; Sørensen and Torfing, 2019; Costumato, 2021) and about the role of top-level managers (Ricard et al , 2017). However, findings suggest that the development of public policy is often decoupled from its implementation (Pihl-Thingvad and Klausen, 2020) and that top-down strategies should be combined with other, locally embedded strategies (Ryan et al , 2008).…”

Section: Managing Public Innovationmentioning

confidence: 99%

Managing innovation on the public frontline: three approaches to innovation leadership

Thøgersen

2021

IJPSM

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Purpose For decades, there has been a call for the public sector to be more innovative, and there is widespread agreement that managers play a crucial role in meeting this goal. Most studies of innovation management focus on top-level managers, despite the fact that most innovation activities take place on the frontlines, deeply embedded in professional practice. Meanwhile, micro-level studies of innovation tend to focus on the agency of employees, which leaves a knowledge gap regarding the mobilizing role of frontline managers. This is unfortunate because frontline managers are in a unique position to advance the state of the art of their professions, in scaling public innovation and in implementing public reform.Design/methodology/approach To explore how frontline managers approach innovation, a case study has been constructed based on in-depth interviews with 20 purposely selected frontline managers, all working within the Danish public childcare sector.Findings The article explores how frontline managers perceive their role in public innovation and finds three distinct approaches to innovation leadership: a responsive, a strategic and a facilitating approach.Originality/value This paper contributes to the research on public management by applying existing research on leadership styles in order to discuss the implications of how frontline managers perceive their role in relation to public innovation.

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Public Value through Innovation: Danish Public Managers’ Views on Barriers and Boosters

Cited by 8 publications

References 24 publications

Employee-driven innovation in the public sector : At the intersection of innovation support and workplace conditions

Employee-driven innovation in the public sector : At the intersection of innovation support and workplace conditions

The Improvement Policy Design of Public Procurement Process for the Public Management Innovation in South Korea

Managing innovation on the public frontline: three approaches to innovation leadership

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